About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Emerald Beachoffers guests accommodation options such as deluxe cabins, fully equipped family cabins, ensuite and powered van sites. The waterpark, pool and jumping pillow make this park a firm favourite for all.
About the Role
Your responsibilities will include but are not limited to:
Manage daily operations and after-hours callouts.
Oversee guest check-ins, reservations, and accounts.
Assist with budgeting and maximizing revenue.
Deliver top-tier guest service.
Inspire and support the team.
About you
We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.
Proven experience in hospitality/accommodation management
People leadership skills with a focus on training and development
Strong financial management and budget oversight experience
Tech savvy with RMS experience or similar reservations systems
Excellent communication and interpersonal skills, with a strong customer-centric approach
Flexibility and availability for weekend and after hours shifts
Benefits for you
Competitive salary package with Free accommodation, and utilities included
Quarterly and annual bonus scheme
Professional growth opportunities
Discounts on accommodation at over 300 G'day holiday parks
Service recognition awards
Employee Assistance Program
How to Apply
Discover what matters - APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.