Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the role.Assistant Director - Business Operations, Security and TechnologyCanberra ACTNational Emergency Management Agency:The National Emergency Management Agency (NEMA) was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to, and recovering from all hazards across the emergency management continuum.Overview of the Section:The Technology Section at NEMA is a dynamic and innovative team responsible for driving technological advancements and ensuring robust cyber security. This section plays a crucial role in enhancing NEMA's digital capabilities and service delivery through the development of business led technology solutions, managing IT projects, and providing specialist services. The team is dedicated to fostering collaboration, improving IT service delivery and supporting the agency's strategic objectives.The section is also responsible for delivering on NEMA's Technology Strategy 2024-26. This strategy emphasises the importance of leveraging fit-for-purpose technology and innovation to deliver efficient and effective business outcomes across the emergency management continuum. It aims to improve the employee experience while delivering secure services across the agency.About the role:NEMA is seeking highly motivated and skilled individuals to join our Technology Section at the EL1 Assistant Director level. This round will create a merit pool that will be used to fill current and upcoming vacancies within the Technology Section, which is responsible for a range of critical functions/streams including Technology Innovation, Cyber Security, IT Service Delivery, IT Projects and Specialist Services.Our ideal candidate:The ideal candidate for an Assistant Director role within the Technology Section has a proven record of accomplishment as a leader and possesses a good understanding of technology, projects, and/or cyber security in a customer centric environment. They should have excellent communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.The key duties of the position include:Technology InnovationPartner with business units to ideate and develop innovative technology solutionsManage the Technology Innovation HubConduct ICT research to identify appropriate solutionsFacilitate collaboration and knowledge sharing among stakeholders.Cyber SecurityImplement measures to mature NEMA's information and cyber security posture and culture, including developing relevant policies, guidance and proceduresProvide security advice and raise cyber awareness for all NEMA staffSupport incident response and recovery processesProvide security advice and recommendations to the Agency's executiveProvide expertise and support for the delivery of Australian Security Governance requirements.IT Service DeliveryProvide proactive support and services to NEMA staffMonitor and ensure service levels for NEMA staffOffer Premium On-boarding and Priority AssistanceCollect feedback and continuously improve service delivery for staff.IT ProjectsOversee the lifecycle of IT major and minor projects from concept to implementationEnsure alignment with NEMA's strategic objectivesManage project governance and decision pointsCoordinate with business owners and external suppliers.Specialist ServicesIT ArchitectureService Design: Develop and implement service design principlesIT Change Management.This role may also be responsible for leading and managing a team of dedicated professionals, fostering an inclusive and productive work environment and driving team performance to achieve strategic goals. It may also require you to develop team members through ongoing training and mentorship, ensuring that their skills and capabilities are continuously enhanced. Building a dedicated team culture that promotes collaboration, innovation, and mutual respect will be essential for sustained success and high morale.Role requirements/qualifications:Demonstrated experience in one or more of the key responsibility areas is mandatoryStrong analytical and problem-solving skillsExcellent communication and stakeholder management abilitiesProven ability to work collaboratively in a team environmentRelevant qualifications in Information Technology, Cyber Security, or a related field is desirableImplement and support agile delivery methodologies to enhance project efficiency and adaptability.To be eligible to work with the NEMA you must:Be an Australian CitizenFulfil the Agency's minimum requirements by satisfactorily answering all screening questions during the application processObtain and maintain the required AGSVA clearanceSatisfy a probation periodUndergo a health assessment (if applicable).NotesRemuneration: The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: ****** applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitabilityGetting to know the National Emergency Management AgencyWho we are: NEMA works closely with local communities as well as state and territory governments to deliver the best outcome for communities across Australia. To help communities respond and recover, while preparing Australia for future emergencies, we: fund programs and initiatives, big and small, that help communities in times of emergency, as well as to recover and prepare, including through disaster recovery funding and the Disaster Ready Fund to help reduce the risk and impact of disasters; work with communities, industry and non-government organisations by connecting local Regional Support Officers and other NEMA staff right around Australia, to share lessons learnt, provide awareness on navigating government services, and gain community and industry-led ideas and concepts to inform strategic policy and planning; provide national leadership to share knowledge, situational awareness, and trends in disaster efforts to inform, guide and shape the national picture and decision-making at the Commonwealth, state and local government level – including through policy development and strategy to improve risk reduction, resilience and recovery; and provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and widespread cyber-attacks, and through supporting preparedness and response activities, including through the operationalisation of the Australian Government Crisis Management Framework.
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