Assistant Cruise Director

Details of the offer

Company ProfileAtlantis is a leader in the dive resort and liveaboard industry in Asia with a great reputation (as is evident on trip advisor and other review sites). We have consistently set trends and standards for the last two decades and work tirelessly to provide the ultimate scuba diving vacations for our guests. "Arrive as a guest, leave as a friend".The PositionThe Assistant Cruise Director (ACD) plays a vital role in supporting the Cruise Director (CD) in delivering exceptional liveaboard experiences for our guests. You will assist in all aspects of dive operations, guest service, and day-to-day activities, ensuring a safe, enjoyable, and memorable experience for all.Responsibilities:Assist the CD in planning, organizing, and executing daily dive schedules and activities.Conduct dive briefings and briefings for other onboard activities as needed.Assist guests with equipment rentals, maintenance, and troubleshooting.Supervise and participate in dive operations, ensuring adherence to safety protocols and environmental regulations.Provide excellent guest service, addressing inquiries, resolving concerns, and fostering a positive and friendly atmosphere onboard.Assist in coordinating shore excursions and other guest activities.Contribute to maintaining a clean and orderly environment onboard.May be responsible for administrative duties such as scheduling, paperwork, and reporting.EducationAny business or hospitality management related courseExperienceTwo (2) years of liveaboard experienceTwo (2) years experience leading or supervising a teamAt least 150 certifications to different levelsAt least 750 logged divesDry dock experienceKnowledge & SkillsThorough understanding of liveaboard operations and guest serviceMust possess professional demeanor with the ability to resolve customer complaints and staff issues in a positive mannerHave exceptional guest care and people skillsGood mechanical and engineering knowledgeU/W Photo or Video skills (preferred)Speak and write fluent English and additional languages (preferred)License and CertificationsSSI/PADI certification (or higher) with NitroxCrowd & Crisis ManagementISM CertificateSIRBBenefitsLong term career with stable market leaderStaff Incentive SchemeAccess to an extensive in-house training program8 weeks on / 2 weeks off with payConvertible to Cash 5 days Sick Leave (following one year of service)Free meal program while at workIn-house medical assistance that covers you, your spouse, and children below 18 years old (following one year of service)Access to a Staff Association that provides financial assistance to staff through loans with minimal interest.Discounts on all resort servicesDiving and dive career developmentGenerous Tip Pool SchemeHow to applyYour application must include:Your ResumeRecent PhotoSalary History and expectationsAt least two verifiable work reference email addresses and contact detailsJob Type: Full-timePay: Php35,000.00 - Php45,000.00 per monthBenefits:Employee discountOpportunities for promotionPaid trainingPay raisePromotion to permanent employeeStaff meals providedTransportation service providedSchedule:Shift systemSupplemental Pay:13th month salaryBonus payPerformance bonusTipsExpected Start Date: 01/05/2025
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