Organisation: Department of Justice and Community Safety
Occupation: Customer Service/Call Centre
Reference: VG/1798398JUNE2024
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We're proud of the important work we do across Victoria. Want to be part of it?
Great career growth opportunity – fixed term VPS4 role until 30 June 2025Contribute to community engagement and development DJCS Emergency Management Department of Justice and Community Safety (DJCS) Emergency Management Group includes the department's emergency management accountabilities delivered through Emergency Management Victoria, Emergency Recovery Victoria, Sector Performance and Reform and emergency management statutory entities and offices. The work of the group supports the emergency management sector to work together and to strengthen the capacity of individuals, communities, government, agencies and business to achieve our shared vision of safer and more resilient communities and to rebuild and recover after an emergency.
The Business Unit: Emergency Recovery Victoria Emergency Recovery Victoria (ERV) is responsible for state and regional coordination for all emergencies to help communities build back better and emerge stronger. ERV is a business unit within the Department of Justice and Community Safety. Working directly with impacted communities, all levels of government, agencies and industry, ERV coordinates real, effective and timely support that communities need to recover after a disaster. As well as providing strategic leadership on whole-of-government recovery activities and delivering state recovery outcomes, ERV supports locally led recovery efforts to support councils and ensure that community is at the centre of recovery.
About the Role The Concierge Assistant Manager will be a flexible, positive and proactive problem solver who shows initiative and commitment to community outcomes by working efficiently and adapting seamlessly to changing priorities. This position requires excellent administrative and organisational skills, as well as exceptional relationship management capabilities to collaborate effectively with all levels of staff.
Some of the duties will include:
Receiving, triaging and responding to communication and correspondence Coordinating support to affected communities and individuals General office management and calendar coordination To learn more about this role before applying, please read the attached position description.
About You To be successful in this role, you will have:
Minimum 1 year experience providing administrative support for senior staff within an organisation Experience in community engagement or community development at an operational level A current Australian Driver's Licence. Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to meet deadlines while working in pressured situations How to Apply Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
FOR INTERNAL VPS EMPLOYEES: For all VPS employees, due to the new JSE policy, please apply through the JSE only to be considered for this position.
For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform. For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Amee Crawford on 0417 789 802 | ******
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