Full time
At Compass, our mission is to reduce the inconvenience for our customers, clients, and for each other. We show care and passion towards our work, our goals, by caring for you and for each other. We care that you will strive to improve, with a focus on the why instead of the what. Building trust and rapport with mutual respect is what drives us. We live our values every day.
Your new role As an Assistant Branch Manager, your primary goal is to ensure the smooth delivery and retrieval of vehicles for our customers, meeting both the Company's and customers' expectations. This role involves strategic logistical planning and skillfully addressing any unforeseen issues that arise. Additionally, you'll be responsible for promptly handling customer inquiries and supporting the Branch Manager in team management.
What You'll Need to Succeed Preferred experience in a similar role or within the automotive industry. A full and clean driver's license, a motorbike license is an advantage but not a necessity. Exceptional customer service skills with at least one year of experience in a customer service role. Ability to work effectively independently and as part of a team. Able to solve problems in a fast-paced environment. Strong organizational and time management skills. Detail-oriented with a focus on delivering high-quality results. Proficient in using computer systems and software for reporting. What's on Offer Fun, friendly and supportive team environment Paid parental leave Employee referral bonus Discounted car hire for family and friends Access to Employee Assistance Program Ready to seize this exciting opportunity? Join us by simply clicking the Quick Apply button now! Your application will include the following questions:
How many years' experience do you have as an Assistant Branch Manager? What is your experience in Customer Service? Do you possess a valid Australian Driver's License? Which best describes your working rights in Australia? What's your expected annual base salary? What are you seeking in your next position? Are you willing to obtain a police check? Compass Corp is an established leader in accident management and vehicle hire services in Australia. Formed in 2001, Compass Corp comprises a suite of diversified vehicle solutions including accident replacement vehicles, standard and commercial vehicle hire, fleet replacement solutions, and tailored end-to-end accident management.
With branches servicing every major city and regional centre across Australia, Compass Corp is committed to delivering an outstanding customer experience through continually delivering first-to-market innovation, driving efficiency, streamlining service delivery, and helping identify additional markets for new product and service development.
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