Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins Environment Testing Australia is an Environmental testing network of fully accredited laboratories. With a staff of over 300, our laboratories are located in Sydney, Melbourne, Perth, Brisbane and with Client Service Offices located in Adelaide, Darwin, Newcastle and Wollongong. We also operate field sampling services out of Melbourne and Sydney. We specialise in all areas of Environmental analysis, including Contaminated Soil, Sludge, Sediments, Leachate, Soil Vapour, Trade Waste Effluents, Sewage Effluents, Stack Emissions, Work Place Air, Ambient Air, Dust, Drinking Water, Surface Water run off, River & Stream Monitoring, Seawater, and Groundwater.Job DescriptionFull time, permanent position based in Girraween, NSW for early 2025 commencement.Monday - Friday, 9am - 5pm.Extra 1.5% superannuation paid on top of national standard super rate.Reporting to the Business Unit Manager, this position will be responsible for coordinating client sample pick ups and bottle order deliveries, preparing bottle orders, dispatching freight interstate and maintaining good client relationships.Key accountabilities will include but not limited to:Coordinating with the bottle dispatch team to manage and fulfill client container order requests accurately.Coordinating logistics with deliveries and sample pickups.Conducting administrative tasks, including data entry, report generation, invoice costing and maintaining client records.Assisting in Sample receipt to log samples into the Laboratory Information Management System (LIMS).Reviewing client sample and testing requirements and communicating with clients regarding sample submissions and addressing any related questions or concerns.Providing exceptional client support through phone and email communication.QualificationsTo be successful in this role, the ideal candidate will obtain the following:A tertiary qualification in science and/or Laboratory Techniques or experience within the Service industry or a laboratory would be highly regarded but not mandatory.Strong written and oral communication skills.Proficiency in MS Office Suite and other computer applications.Customer-focused attitude and a commitment to delivering quality service.The ability to work both independently and collaboratively while prioritizing team goals.Willingness to learn and adhere to laboratory safety protocols.Additional InformationWe will be reviewing applications as they are received, so if you believe you are ready for this exciting, challenging and rewarding position please apply as soon as possible by submitting your cover letter and resume that outlines your interest and suitability for the position.This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.
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