Asset Maintenance Officer

Enquiries: POS0095POSPOS0095POS
Position number: POS0095
Name: NIGEL FREESTONEPhone: 03 6323 3231Email:
Town Hall, 18 St John Street Launceston
T 03 6323 3000
E
EmploymentInformationPackage
mailto:
Contents
Introduction 3
City of Launceston Organisational Directory 4
Organisational Values 5
Information for Applicants 6
Recruitment Steps 7
General Conditions of Employment 8
Position Description 9
Address all correspondence to:
Manager People and Culture
City of Launceston
PO Box 396
LAUNCESTON TAS 7250
Email address:
When emailing your application, attachments should be sent in either Word
(.doc/.docx), PDF (.pdf), TIFF (.tiff), JPEG (.jpg) or Excel (.xls/xlsx) formats.2
Introduction
2
Launceston is the regional hub of Northern Tasmania
and enjoys a rich natural and social history. Located
at the head of the picturesque Tamar Valley, the
Launceston region is renowned for its award-winning
natural features and friendly residents.
The City of Launceston municipal area covers an area of1,405 square kilometres with a population of around 67,000residents.
The City of Launceston is Tasmania's largest municipalcouncil in terms of population and revenue.
Launceston boasts all the major facilities of a much largercity, many of which are owned and operated by the City ofLaunceston.
The City of Launceston is served by 12 Councillors, includingthe Mayor and Deputy Mayor.
Click here to view City of Launceston's strategic and annualreporting.
3
City of Launcestonorganisational chart
The City of Launceston is recognised as
an Employer of Choice by the Tasmanian
Government.
An Employer of Choice
is a workplace that demonstrates
contemporary workplace practices and
provides outstanding support for its staff.
The Council employs around 570 employees
across a range of responsibilities.
Employment information package 4
Organisational values
At the heart of our organisation are our four organisational values.
Our employees are expected to adhere to, support and promote our
values at all times.
Our aim is to attract and retain people who share our values and want be a part of our positive
workplace culture. Before submitting your application please review our values and decide if
they are a good fit for you.
? We value clear and open
communication
? We support and encourage each
other
? We recognise individual needs,
experience and strengths
OUR PEOPLEMATTER
? We take pride in our work and
pursue a standard of excellence
? We genuinely listen, and value
collaborative relationships
? We strive towards the best
outcome for our community
? We make responsible and
WE CARE ABOUTOURCOMMUNITY
? We actively seek opportunities to
continuously improve
? We respect and explore different
ideas and perspectives
? We embrace change that leads to
positive outcomes
? We value innovation and creativity
WE BRING AN OPENMIND
? We show care for people and look
out for one another
? We speak up and support others to
be healthy and safe
? We take personal responsibility for
our own health and wellbeing
WE GO HOME SAFEAND WELL
Employment information package 5
Information for applicants
When applying for this position, you must provide the following documentation:
1. Covering letter
2. Statement addressing the selection criteria (highlighted criteriaonly)
3. Resume
The online Application for Employment can be accessed here(you will be asked to attach your supporting documentation)
1. Your covering letter should introduce you and explain why youare applying for the role.
2. All recruitment and selection decisions are based on merit. Themost suitable person in terms of skills, knowledge,qualifications, relevant experience, alignment withorganisational values and work attitudes is selected for theposition. Selection is based on the assessment of eachapplication in relation to the selection criteria identified in theposition description. The position description is included later inthis information kit.
The selection criteria consists of the qualifications, knowledge,skills, attitudes and abilities required to successfully performthe role. You must provide a statement that addresses eachhighlighted selection criterion for the role. Your statementshould include examples that demonstrate how you meet eachcriterion.
Please see information here on how to address the SelectionCriteria.
3. Your resume should provide details of your qualifications, workhistory, special skills, training and competency details andreferees, plus any other information that may support yourapplication. Be clear and informative. Include the names,position titles, addresses and telephone numbers of at least
City of Launceston is an equal
opportunity employer. Our
workforce is diverse, inclusive,
flexible and family-friendly.
We value the different
backgrounds, skills and
contributions of all employees
and treat each other and our
community with respect.
We want opportunities at City of
Launceston to be accessible
and attainable to all candidates.
If you are interested in this role
but have concerns about your
suitability, please talk to us
application.
Please read this
information carefully, as it
will help you with the
preparation of your
employment application.
Employment information package 6
1. Application received
2. Shortlisting
? Shortlisted applicants will be
contacted by telephone or email
to arrange an interview.
? Unsuccessful candidates will
be advised by email.
3. Interview
4. Pre-Employment Checks:
? Reference Check
? Police Check
? Medical Assessment
? Drug and Alcohol screening
All costs covered by City of Launceston
5. Suitability determination and
preferred candidate identified
6. Letter of Offer
Employee benefits? Our employees have access to discounted health insurance options
through St Luke's Health and BUPA.
? Employees have access to a free EAP service, which provides support
and counselling for personal and work related issues, coaching and
advice for leaders and counselling assistance for immediate family
members.
? We are committed to providing a working environment that is sufficiently
flexible to meet the operational requirement and workload demands of
the City of Launceston while accommodating, where possible, the
needs of our employees.
? Discounted membership at Launceston Aquatic.
? Discounts at the Museum Gift shop.
? Additional leave: employees may request to purchase an additional two
or four week's additional leave per year to help manage family/carer
responsibilities or other special circumstances.
Employment information package 7
7
General conditionsof employment
Position title Asset Maintenance Officer
Employment terms Permanent Full Time
Working pattern 9 Day Fortnight
Total remuneration $76,513 - $83,497 * Effective from 1 July 2024
detailed below
Base salary $66,389 - $72,448
Superannuation Employer contribution of 15.25%
Employment information package 8
? Annual leave: employees are entitled to 4 weeks (pro-rata for part-time employees) annual leaveper year, plus leave loading.
? Personal leave (for sick and carer's leave): employees are entitled to two weeks (pro-rata for parttime employees) personal leave per year, if they are unable to attend work due to personal illness/injury or to provide care for a spouse/partner or immediate family member.
? Paid parental leave: employees are entitled to fourteen weeks paid (or twenty eight weeks at halfpay) parental/adoption leave for the primary carer; two weeks paid leave for the secondary carer.
? Long Service Leave: Long service leave applies after 10 years continuous service.
The City of Launceston Enterprise Agreement 2021 is available here
Position Description
POSITION TITLE: Asset Maintenance Officer
AWARD CLASSIFICATION: Grade 3
EMPLOYEE: Vacant
TEAM: Building Assets and Investigations
NETWORK: Infrastructure Assets
REPORTS TO: Team Leader Asset Investigations
DATE: March 2024
APPROVED BY:
POSITION: Acting General Manager Infrastructure and Assets
SIGNATURE:
POSITION PURPOSE (Why does this position exist)
? Provide general maintenance services to support Council building assets being safe and fitfor purpose.
? Provide additional support to Teams and Networks in the execution of select projects andprograms.
? Provide technical advice on building related matters.
? Provide support to asset managers to adequately manage reactive, preventative andprogrammed maintenance of building assets.
? Inspect, assess and report on the condition of Council building assets within theInfrastructure and Assets Network.
? Manage the delivery of minor renewal and upgrade capital and operational projects.
? Ensure tasks are executed to a high standard and in accordance with relevant legislation,Australian Standards and service levels
City of Launceston is a values-based organisation, which means that we employ people
who share and display our values
? we value clear and open communication
? we support and encourage each other
? we recognise individual needs,experience and strengths
? we take pride in our work and pursue astandard of excellence
? we genuinely listen, and valuecollaborative relationships
? we strive towards the best outcome forour community
? we make responsible and sustainabledecisions
? we actively seek opportunities tocontinuously improve
? we respect and explore different ideasand perspectives
? we embrace change that leads topositive outcomes
? we value innovation and creativity
? we show care for people and look out forone another
? we speak up and support others to behealthy and safe
? we take personal responsibility for ourown health and wellbeing
Accountabilities Activities/Tasks include: Success looks like …
General
City of Launceston'sValues
Behave in a way that supports the City ofLaunceston's values.
? We care about our community
? We bring an open mind
? We go home safe and well
Demonstrates, throughbehaviour, analignment to and anunderstanding of ourvalues
Technology Use technology and information to maximiseefficiency and effectiveness.
New and existingtechnologies are utilisedeffectively.
Collaborate Work collaboratively within your team andacross networks.
Support delivery of the Network's strategic andannual plan actions.
Work with horizontal teams as relevant totechnical role accountabilities.
Actively participating inmeetings, by offeringideas and suggestionsand providing feedback
opportunities are soughtacross NetworksInnovation Encourage and be proactive in developing aculture of introducing new and improved workpractices and projects within your team andyour network.
Improved work practicesand projects.
Technical
MaintenanceServices
? Provide maintenance services forCouncil's building assets in accordancewith the team members level of ability andqualifications
? Provide maintenance services for otherinfrastructure assets when required, inaccordance with the team members levelof ability and qualifications
? Execute allocated work order andinspection audits in accordance with theteam members level of ability andqualifications
? Respond to and effectively prioritisereactive maintenance requests andmaintenance issues
Councils building assetsare safe and fit forpurpose
Customers' needs areidentified and theirexpectations are wellmanaged
Minimal disruption tostakeholders occurs
Team memberseffectively completepreventative andscheduled inspectionsrelevant to their role
Works are completed ontime and to budget
Accountabilities Activities/Tasks include: Success looks like …
? Ensure all works are performed inaccordance with the requirements of theand service levels
Sound judgement is usedto prioritise works and
All works are deemed tobe compliant with thelegislation
Asset Inspectionsand Audits
? Undertake scheduled condition auditsacross the building asset class.
? Respond to reactive maintenancerequests and maintenance issuesresulting from audits.
? Contribute to the development of assetmanagement and maintenance plans.
Inspections areundertaken withinspecified time frame andin accordance to relevantlegislative and AustralianStandards.
Identified defects areactioned appropriately.
Identified defects areactioned appropriately.
Project Delivery ? Management and delivery of operationaland minor projects.
? Apply the correct procurement policiesand procedures.
? Assist the Team Leader and Manager withthe identification and investigation offuture projects
Projects are delivered ontime and within budget.
are implemented.The lifecycle of the assetis managed appropriatelywith renewals andupgrades appropriatelyforecasted in the SAMP.
and complaints? Undertake the investigation of customercomplaints to provide suitable solutions.
? Provide technical advice and solutionswhere appropriate to customers.
? Support customers in understanding thepossibilities and limitations of theinfrastructure.
Customer requests andwork orders are actionedand completed withinagreed timeframes.
Customers areproactively kept informedof the status of theirrequest.
Decisions are clear andtransparent andcommunicated effectivelyto the customer.
Accountabilities Activities/Tasks include: Success looks like …
ContractorManagement
? Engage, coordinate and where necessarysupervise contractors in the execution ofallocated works.
? Complete contractor inductions andaudits.
? Ensure WH&S risks are managedappropriately as determined by theOrganisation.
Work sites remain safefor employees, thecommunity andcontractors.
Identified risks aremanaged appropriately.
EmergencyResponse
? Assist as part of the EmergencyManagement Team in emergency events(e.g. preparing and deploying signage and
Operational support asrequired.
Administrative andOther Duties
? Ensure purchase orders, work orders andworks associated with capitalisation andoperational tasks are completed.
? Provide back-up assistance to the Teamfor responding to day-to-day generalenquiries.
? Provide support in building access, keysystems and CCTV.
There is no back log oforders.
The appropriate level ofcustomer service ismaintained.
Work Safely with aDuty of Care foremployees andensureproceduralcompliance
Perform all work in a safe manner inaccordance with the City of Launceston'sOccupational Health and Safety Policyand Procedures
While at work, a worker must –
(a) take reasonable care for his or her ownhealth and safety; and
(b) take reasonable care that his or her actsor omissions do not adversely affect thehealth and safety of other persons; and
(c) comply, so far as the worker is reasonablyable, with any reasonable instruction thatis given by the person conducting thebusiness or undertaking to allow theperson to comply with this Act; and
(d) cooperate with any reasonable policy orprocedure of the person conducting thebusiness or undertaking relating to healthor safety at the workplace that has beennotified to workers.
(Section 28 Work Health & Safety Act 2012)
Note: Whilst the key functions and responsibilities for the role are set out above, the Councilmay direct an employee to carry out such duties or tasks that are within the limits of theemployee's skill, competence and training.
WORKING WITH VULNERABLE PEOPLE CHECK
Yes/No
Working with Vulnerable People Check required? No
If yes, include in Selection Criteria table below
SELECTION CRITERIA
POSITION REQUIREMENTS/COMPETENCIES
Organisational
? Community Focussed: considers community/customers in decision making
? Communicate and Engage: demonstrates self-awareness & encourages open discussions &contributions from others
? Create and Innovate: displays initiative & considers different ideas and perspectives
? Safety Focussed: takes responsibility for own and team's health, well-being and self-care
Position Specific
? Relevant experience in commercial building maintenance (minimum 3 years)
? Work unsupervised and as part of small team
? Possession and retention of current C class drivers licence
QUALIFICATIONS AND EXPERIENCE
? Construction Industry White Card
? Elevated Work Platform
? Working at heights
? Traffic management
? Project and contractor management
? Excellent time management and strong problem solving skills
? Strong customer service ethic with the ability to build rapport with stakeholders
REPORTING STRUCTURE
Manager Team Leader Asset Investigations
Direct Reports Nil
KEY RELATIONSHIPS(External and Internal Customers, Supplier, Colleagues, etc.)
Internal Nature of Relationships
Team Leader Asset Investigations Receive direction and guidance, provideinformation
Team Leader Building Asset Management Receive direction and guidance, provideinformation
Coordinators Building Assets andInvestigations Team
Receive direction and guidance, provideinformation
Asset Investigation Officers Cross collaborate
External Nature of Relationships
Customer and the Community Provide support and assistance within scope ofrole
Contractors Provide project and task briefings, liaise and auditwork, site supervision
DELEGATIONS & AUTHORISATIONS
Confidentiality
Staff are
a) Able to access; or
b) May be exposed in the course of performing their duties to information that may be related toindividuals, organisations or the general dealings of the City of Launceston. Some of thisinformation will be of a sensitive nature – either within or external to the organisation.
By accepting this position the employee undertakes:
a) To keep all information that they are exposed to confidential during and after their period ofemployment with City of Launceston. Information should never be disclosed outside of theorganisation and only be disclosed to other employees if there is a need within the context ofthe task being performed.
b) To not access any information within the organisation's systems that is not directly relevant totheir work.
c) To abide by the requirements of the Confidentiality and Privacy clause of the relevant
OTHER RELEVANT INFORMATION
Expectations of a City of Launceston employee:
? Have strategies in place to enhance their own health and well-being, manage stress andmaintain professionalism;
? Seeks feedback broadly and asks others for help with own development areas; and
? Translates feedback into an opportunity to develop.

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