Asset Maintenance Officer

Enquiries: POS0095POSPOS0095POSPosition number: POS0095Name: NIGEL FREESTONEPhone: 03 6323 3231Email: ****** Hall, 18 St John Street LauncestonT 03 6323 3000E ******:****** http://www.launceston.tas.gov.au/ ContentsIntroduction 3City of Launceston Organisational Directory 4Organisational Values 5Information for Applicants 6Recruitment Steps 7General Conditions of Employment 8Position Description 9Address all correspondence to:Manager People and CultureCity of LauncestonPO Box 396LAUNCESTON TAS 7250Email address: ******When emailing your application, attachments should be sent in either Word(.doc/.docx), PDF (.pdf), TIFF (.tiff), JPEG (.jpg) or Excel (.xls/xlsx) formats.2Introduction2Launceston is the regional hub of Northern Tasmaniaand enjoys a rich natural and social history. Locatedat the head of the picturesque Tamar Valley, theLaunceston region is renowned for its award-winningnatural features and friendly residents.The City of Launceston municipal area covers an area of1,405 square kilometres with a population of around 67,000residents.The City of Launceston is Tasmania's largest municipalcouncil in terms of population and revenue.Launceston boasts all the major facilities of a much largercity, many of which are owned and operated by the City ofLaunceston.The City of Launceston is served by 12 Councillors, includingthe Mayor and Deputy Mayor.Click here to view City of Launceston's strategic and annualreporting.3https://www.launceston.tas.gov.au/Council/Strategies-and-Reports City of Launcestonorganisational chartThe City of Launceston is recognised asan Employer of Choice by the TasmanianGovernment.An Employer of Choiceis a workplace that demonstratescontemporary workplace practices andprovides outstanding support for its staff.The Council employs around 570 employeesacross a range of responsibilities.Employment information package 4Organisational valuesAt the heart of our organisation are our four organisational values.Our employees are expected to adhere to, support and promote ourvalues at all times.Our aim is to attract and retain people who share our values and want be a part of our positiveworkplace culture. Before submitting your application please review our values and decide ifthey are a good fit for you.? We value clear and opencommunication? We support and encourage eachother? We recognise individual needs,experience and strengthsOUR PEOPLEMATTER? We take pride in our work andpursue a standard of excellence? We genuinely listen, and valuecollaborative relationships? We strive towards the bestoutcome for our community? We make responsible andWE CARE ABOUTOURCOMMUNITY? We actively seek opportunities tocontinuously improve? We respect and explore differentideas and perspectives? We embrace change that leads topositive outcomes? We value innovation and creativityWE BRING AN OPENMIND? We show care for people and lookout for one another? We speak up and support others tobe healthy and safe? We take personal responsibility forour own health and wellbeingWE GO HOME SAFEAND WELLEmployment information package 5Information for applicantsWhen applying for this position, you must provide the following documentation:1. Covering letter2. Statement addressing the selection criteria (highlighted criteriaonly)3. ResumeThe online Application for Employment can be accessed here(you will be asked to attach your supporting documentation)1. Your covering letter should introduce you and explain why youare applying for the role.2. All recruitment and selection decisions are based on merit. Themost suitable person in terms of skills, knowledge,qualifications, relevant experience, alignment withorganisational values and work attitudes is selected for theposition. Selection is based on the assessment of eachapplication in relation to the selection criteria identified in theposition description. The position description is included later inthis information kit.The selection criteria consists of the qualifications, knowledge,skills, attitudes and abilities required to successfully performthe role. You must provide a statement that addresses eachhighlighted selection criterion for the role. Your statementshould include examples that demonstrate how you meet eachcriterion.Please see information here on how to address the SelectionCriteria.3. Your resume should provide details of your qualifications, workhistory, special skills, training and competency details andreferees, plus any other information that may support yourapplication. Be clear and informative. Include the names,position titles, addresses and telephone numbers of at leastCity of Launceston is an equalopportunity employer. Ourworkforce is diverse, inclusive,flexible and family-friendly.We value the differentbackgrounds, skills andcontributions of all employeesand treat each other and ourcommunity with respect.We want opportunities at City ofLaunceston to be accessibleand attainable to all candidates.If you are interested in this rolebut have concerns about yoursuitability, please talk to usapplication.Please read thisinformation carefully, as itwill help you with thepreparation of youremployment application.Employment information package 6https://www.launceston.tas.gov.au/Council/Careers/Applying-for-a-job https://www.launceston.tas.gov.au/Council/Careers/Applying-for-a-job https://www.launceston.tas.gov.au/Council/Careers/Applying-for-a-job 1. Application received2. Shortlisting? Shortlisted applicants will becontacted by telephone or emailto arrange an interview.? Unsuccessful candidates willbe advised by email.3. Interview4. Pre-Employment Checks:? Reference Check? Police Check? Medical Assessment? Drug and Alcohol screeningAll costs covered by City of Launceston5. Suitability determination andpreferred candidate identified6. Letter of OfferEmployee benefits? Our employees have access to discounted health insurance optionsthrough St Luke's Health and BUPA.? Employees have access to a free EAP service, which provides supportand counselling for personal and work related issues, coaching andadvice for leaders and counselling assistance for immediate familymembers.? We are committed to providing a working environment that is sufficientlyflexible to meet the operational requirement and workload demands ofthe City of Launceston while accommodating, where possible, theneeds of our employees.? Discounted membership at Launceston Aquatic.? Discounts at the Museum Gift shop.? Additional leave: employees may request to purchase an additional twoor four week's additional leave per year to help manage family/carerresponsibilities or other special circumstances.Employment information package 77General conditionsof employmentPosition title Asset Maintenance OfficerEmployment terms Permanent Full TimeWorking pattern 9 Day FortnightTotal remuneration $76,513 - $83,497 * Effective from 1 July 2024detailed belowBase salary $66,389 - $72,448Superannuation Employer contribution of 15.25%Employment information package 8? Annual leave: employees are entitled to 4 weeks (pro-rata for part-time employees) annual leaveper year, plus leave loading.? Personal leave (for sick and carer's leave): employees are entitled to two weeks (pro-rata for parttime employees) personal leave per year, if they are unable to attend work due to personal illness/injury or to provide care for a spouse/partner or immediate family member.? Paid parental leave: employees are entitled to fourteen weeks paid (or twenty eight weeks at halfpay) parental/adoption leave for the primary carer; two weeks paid leave for the secondary carer.? Long Service Leave: Long service leave applies after 10 years continuous service.The City of Launceston Enterprise Agreement 2021 is available herehttps://www.fwc.gov.au/documents/documents/agreements/fwa/ae423826.pdf Position DescriptionPOSITION TITLE: Asset Maintenance OfficerAWARD CLASSIFICATION: Grade 3EMPLOYEE: VacantTEAM: Building Assets and InvestigationsNETWORK: Infrastructure AssetsREPORTS TO: Team Leader Asset InvestigationsDATE: March 2024APPROVED BY:POSITION: Acting General Manager Infrastructure and AssetsSIGNATURE:POSITION PURPOSE (Why does this position exist)? Provide general maintenance services to support Council building assets being safe and fitfor purpose.? Provide additional support to Teams and Networks in the execution of select projects andprograms.? Provide technical advice on building related matters.? Provide support to asset managers to adequately manage reactive, preventative andprogrammed maintenance of building assets.? Inspect, assess and report on the condition of Council building assets within theInfrastructure and Assets Network.? Manage the delivery of minor renewal and upgrade capital and operational projects.? Ensure tasks are executed to a high standard and in accordance with relevant legislation,Australian Standards and service levelsCity of Launceston is a values-based organisation, which means that we employ peoplewho share and display our values? we value clear and open communication? we support and encourage each other? we recognise individual needs,experience and strengths? we take pride in our work and pursue astandard of excellence? we genuinely listen, and valuecollaborative relationships? we strive towards the best outcome forour community? we make responsible and sustainabledecisions? we actively seek opportunities tocontinuously improve? we respect and explore different ideasand perspectives? we embrace change that leads topositive outcomes? we value innovation and creativity? we show care for people and look out forone another? we speak up and support others to behealthy and safe? we take personal responsibility for ourown health and wellbeingAccountabilities Activities/Tasks include: Success looks like …GeneralCity of Launceston'sValuesBehave in a way that supports the City ofLaunceston's values.? We care about our community? We bring an open mind? We go home safe and wellDemonstrates, throughbehaviour, analignment to and anunderstanding of ourvaluesTechnology Use technology and information to maximiseefficiency and effectiveness.New and existingtechnologies are utilisedeffectively.Collaborate Work collaboratively within your team andacross networks.Support delivery of the Network's strategic andannual plan actions.Work with horizontal teams as relevant totechnical role accountabilities.Actively participating inmeetings, by offeringideas and suggestionsand providing feedbackopportunities are soughtacross Networks Innovation Encourage and be proactive in developing aculture of introducing new and improved workpractices and projects within your team andyour network.Improved work practicesand projects.TechnicalMaintenanceServices? Provide maintenance services forCouncil's building assets in accordancewith the team members level of ability andqualifications? Provide maintenance services for otherinfrastructure assets when required, inaccordance with the team members levelof ability and qualifications? Execute allocated work order andinspection audits in accordance with theteam members level of ability andqualifications? Respond to and effectively prioritisereactive maintenance requests andmaintenance issuesCouncils building assetsare safe and fit forpurposeCustomers' needs areidentified and theirexpectations are wellmanagedMinimal disruption tostakeholders occursTeam memberseffectively completepreventative andscheduled inspectionsrelevant to their roleWorks are completed ontime and to budgetAccountabilities Activities/Tasks include: Success looks like …? Ensure all works are performed inaccordance with the requirements of theand service levelsSound judgement is usedto prioritise works andAll works are deemed tobe compliant with thelegislationAsset Inspectionsand Audits? Undertake scheduled condition auditsacross the building asset class.? Respond to reactive maintenancerequests and maintenance issuesresulting from audits.? Contribute to the development of assetmanagement and maintenance plans.Inspections areundertaken withinspecified time frame andin accordance to relevantlegislative and AustralianStandards.Identified defects areactioned appropriately.Identified defects areactioned appropriately.Project Delivery ? Management and delivery of operationaland minor projects.? Apply the correct procurement policiesand procedures.? Assist the Team Leader and Manager withthe identification and investigation offuture projectsProjects are delivered ontime and within budget.are implemented. The lifecycle of the assetis managed appropriatelywith renewals andupgrades appropriatelyforecasted in the SAMP.and complaints ? Undertake the investigation of customercomplaints to provide suitable solutions.? Provide technical advice and solutionswhere appropriate to customers.? Support customers in understanding thepossibilities and limitations of theinfrastructure.Customer requests andwork orders are actionedand completed withinagreed timeframes.Customers areproactively kept informedof the status of theirrequest.Decisions are clear andtransparent andcommunicated effectivelyto the customer.Accountabilities Activities/Tasks include: Success looks like …ContractorManagement? Engage, coordinate and where necessarysupervise contractors in the execution ofallocated works.? Complete contractor inductions andaudits.? Ensure WH&S risks are managedappropriately as determined by theOrganisation.Work sites remain safefor employees, thecommunity andcontractors.Identified risks aremanaged appropriately.EmergencyResponse? Assist as part of the EmergencyManagement Team in emergency events(e.g. preparing and deploying signage andOperational support asrequired.Administrative andOther Duties? Ensure purchase orders, work orders andworks associated with capitalisation andoperational tasks are completed.? Provide back-up assistance to the Teamfor responding to day-to-day generalenquiries.? Provide support in building access, keysystems and CCTV.There is no back log oforders.The appropriate level ofcustomer service ismaintained.Work Safely with aDuty of Care foremployees andensureproceduralcompliancePerform all work in a safe manner inaccordance with the City of Launceston'sOccupational Health and Safety Policyand ProceduresWhile at work, a worker must –(a) take reasonable care for his or her ownhealth and safety; and(b) take reasonable care that his or her actsor omissions do not adversely affect thehealth and safety of other persons; and(c) comply, so far as the worker is reasonablyable, with any reasonable instruction thatis given by the person conducting thebusiness or undertaking to allow theperson to comply with this Act; and(d) cooperate with any reasonable policy orprocedure of the person conducting thebusiness or undertaking relating to healthor safety at the workplace that has beennotified to workers.(Section 28 Work Health & Safety Act 2012)Note: Whilst the key functions and responsibilities for the role are set out above, the Councilmay direct an employee to carry out such duties or tasks that are within the limits of theemployee's skill, competence and training.WORKING WITH VULNERABLE PEOPLE CHECKYes/NoWorking with Vulnerable People Check required? NoIf yes, include in Selection Criteria table belowSELECTION CRITERIAPOSITION REQUIREMENTS/COMPETENCIESOrganisational? Community Focussed: considers community/customers in decision making? Communicate and Engage: demonstrates self-awareness & encourages open discussions &contributions from others? Create and Innovate: displays initiative & considers different ideas and perspectives? Safety Focussed: takes responsibility for own and team's health, well-being and self-carePosition Specific? Relevant experience in commercial building maintenance (minimum 3 years)? Work unsupervised and as part of small team? Possession and retention of current C class drivers licenceQUALIFICATIONS AND EXPERIENCE? Construction Industry White Card? Elevated Work Platform? Working at heights? Traffic management? Project and contractor management? Excellent time management and strong problem solving skills? Strong customer service ethic with the ability to build rapport with stakeholdersREPORTING STRUCTUREManager Team Leader Asset InvestigationsDirect Reports NilKEY RELATIONSHIPS(External and Internal Customers, Supplier, Colleagues, etc.)Internal Nature of RelationshipsTeam Leader Asset Investigations Receive direction and guidance, provideinformationTeam Leader Building Asset Management Receive direction and guidance, provideinformationCoordinators Building Assets andInvestigations TeamReceive direction and guidance, provideinformationAsset Investigation Officers Cross collaborateExternal Nature of RelationshipsCustomer and the Community Provide support and assistance within scope ofroleContractors Provide project and task briefings, liaise and auditwork, site supervisionDELEGATIONS & AUTHORISATIONSConfidentialityStaff area) Able to access; orb) May be exposed in the course of performing their duties to information that may be related toindividuals, organisations or the general dealings of the City of Launceston. Some of thisinformation will be of a sensitive nature – either within or external to the organisation.By accepting this position the employee undertakes:a) To keep all information that they are exposed to confidential during and after their period ofemployment with City of Launceston. Information should never be disclosed outside of theorganisation and only be disclosed to other employees if there is a need within the context ofthe task being performed.b) To not access any information within the organisation's systems that is not directly relevant totheir work.c) To abide by the requirements of the Confidentiality and Privacy clause of the relevantOTHER RELEVANT INFORMATIONExpectations of a City of Launceston employee:? Have strategies in place to enhance their own health and well-being, manage stress andmaintain professionalism;? Seeks feedback broadly and asks others for help with own development areas; and? Translates feedback into an opportunity to develop.#J-18808-Ljbffr