Our state government client is seeking two suitable candidates for an initial 6 month contract with possible extension in the following positions:Performance Based Standards Support; ORRoute Assessment Support.These roles are ideal for candidates with strong administration and customer service backgrounds. Exposure to civil or construction environments may be an advantage.Start: July 2024Location: Redcliffe, WA with occasional travel when required (including overnight stays)Hours: Full-time - 38 hours per weekDuration: Initial 6 month contract with possibility of extensionType: Temporary casual contract (no leave entitlements – casual loading included in rates)RatesNormal: $39.80 per hour plus SuperSaturday (7:30am-12:30pm): $47.76 per hour plus SuperWeekend OT (first two hours): $55.72 per hourWeekend OT (after 2 hours): $71.64 per hourSunday: $71.64 per hour plus SuperPublic Holiday: $87.56 per hour plus SuperTravel Involving Overnight StayFor overnight travel, accommodation is booked and paid by the client. Meals are reimbursed,but are capped at the applicable rates based on time of day and distance travelled.ROLE DESCRIPTIONAssess requests and issue appropriate Permits for Restricted Access Vehicles (RAV).Provide Timely and accurate advice to customers on RAV related matters.Provide responsive advice to enable timely and efficient processing, issue, and reissue of permits.Participate and provide support for the planning and technical functions associated with RAVS access to the road network.Participate in the development and continuous improvement of the section's practices and processes.Perform route assessments for safety, access or infrastructure and development initiatives.Provide advice and assistance to the Helpdesk in attending and resolving customer enquiries.Build and maintain professional and effective working relationships with internal and external stakeholders by providing a responsive and accurate information service.Build and enhance working relationships with the access section team members, external stakeholders.Note: Requires some Regional travel and overnight stays are required from time to time.REQUIRED SKILLS, KNOWLEDGE, OR EXPERIENCEESSENTIAL:Provision of customer focused service.Work organisation with the ability to meet work schedules and deadlines.Ability to communicate effectively in verbal and written form.Ability to use initiative in problem solving and decision making.Ability to operate effectively in a team.PRE-ENGAGEMENT REQUIREMENTSFull working rights within AustraliaCurrent National Police Clearance (or ability to obtain if successful)Current WA "C" Class Driver's LicenceApplications close: 18 June 2024 at 12.30PMIf you meet the above requirements and would like to be submitted, APPLY NOW or email Jesse from DFP Recruitment Perth on ****** for more information.Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or1300 337 000and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies .Do not submit any sensitive personal information in your resume.#J-18808-Ljbffr
