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The Digital Customer team is dedicated to enhancing customer interactions through various digital channels including websites, authenticated web service portals, mobile native apps, and cognitive services.
This team also provides integrated platform services such as identity, payments, and AI.
We are seeking a creative and analytical Service Designer to join our team, focusing on crafting exceptional end-to-end service experiences that meet both customer needs and business objectives.
This is a high-profile analytical role that contributes to the strategic success of the Specialty Motor Portfolio.
Responsibilities include supporting our Motor Claims Customer business in the delivery of operational communication and engagement forums.
This is a 6-month internal secondment opportunity.
You will also support the design, development, and execution of the Motor Claims Customer Learning Strategy.
This is a 12-month internal secondment opportunity.
Are you a critical thinker with an eye for detail and a passion for making a difference?
Do you want an opportunity to develop your career while contributing to our goals?
We are also looking for a Cyber Awareness Advisor to join our team within the Cyber Security and Risk domain at Suncorp.
Our focus is on the human side of Cyber Security, and our purpose is to keep Suncorp secure while enabling our Business Strategy.
Our people are Suncorp's first line of defence!
This role will see you managing a portfolio of Contract works claims with a view to achieving the most cost-effective and timely outcomes in accordance with the relevant legislation.
As a Developer, you'll design, develop, maintain, and improve web-based insurance solutions as part of a large Generative AI program of work.
We're looking for someone with strong commercial web development experience, ideally with Django, React, or similar frameworks, who is a big picture thinker and can simplify complex use cases and create value for our customers.
Experience with Robotic Process Automation (RPA) tools is a bonus.
The objective of the Senior Software Engineer - Android role is to provide technical leadership, systems analysis, design, development, maintenance, and ongoing support for Suncorp's digital Android applications.
The objective of the Senior Software Engineer - iOS role is to provide technical leadership, systems analysis, design, development, maintenance, and ongoing support for Suncorp's digital iOS applications.
This is an essential role enabling our people with onboarding and learning initiatives.
Join a team that delivers exceptional learning experiences to Motor Claims.
This is a part-time opportunity for 22.5 hours per week, based in Brisbane, Melbourne or Newcastle.
We're currently looking for a Sharing & Recoveries Advisor to manage sharing and recovery claims!
Are you looking for a new role within a business where you can positively impact the quality of life for people who have suffered personal injuries at work?
Suncorp Group is looking for a best-in-class Intelligence Analyst to support the delivery of intelligence functions across Fraud and Intelligence in Insurance.
A key aspect of the role is to provide advanced analytics and information management to enhance the company's overall fraud detection strategy and investigations methodology.
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