Business/Systems Analysts (Information & Communication Technology)
Government - State (Government & Defence)
Full time
ASO7 - $108,109 min to $116,864 pa plus super
About us:
The Department of State Development is working to shape South Australia's future by driving economic growth.
Our role is to ensure that South Australia capitalises on the opportunities before us, to ensure that we are well-positioned to take advantage of the state's significant economic opportunities.
Working at DSD will provide you with an exciting opportunity to contribute to the delivery of some of the government's major economic initiatives, and importantly, make a lasting positive difference and contribute to the prosperity of our state.
As a newly created agency, we are recruiting across several different roles to help drive our state forward, and we want you to join us on this journey.
We take pride in being an employer of choice and providing a work environment that is vibrant and rewarding for people of all levels.
Help us shape our state's economic future and position South Australia on the national and global stage.
About the role:
The Salesforce Business Analyst reports to the Salesforce Product Manager. The Salesforce Business Analyst will work with staff, senior managers and executives of the department and will have a deep understanding of Salesforce capabilities and a proven track record of implementing and optimising Salesforce solutions to meet business needs.
This role involves collaborating with stakeholders, analysing business needs, and translating them into functional specifications and detailed user stories. The ideal candidate will understand Salesforce architecture, best practices, and the ability to collaborate with stakeholders to understand and translate requirements.
Key Competencies:
To succeed in the role, you will have:
The ability to create detailed functional specifications and user stories. Demonstrated experience with Salesforce configuration, including workflows, process builder, and custom objects. Proven knowledge of Salesforce Service Cloud, Experience Cloud, Public Sector Solutions and other Salesforce products. Proven experience with Agile/Scrum methodologies. Knowledge of data migration and integration tools and other CRM platforms and technologies. Remuneration:
Competitive salary $108,109 min to $116,864 max pa plus superannuation.
Benefits:
Bringing your talent to the Department of State Development will see you rewarded with a wide variety of benefits such as:
A variety of leave arrangements Work-life balance with a flexible hybrid work arrangement Access to great customised training and career development opportunities Qualifications:
Essential: Minimum of 5 years of experience as a Salesforce Business Analyst.
Desirable: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator).
Special Conditions:
The role will be offered full-time (1.0 FTE), ongoing. Satisfactory Department of Human Services Criminal History Check, National Police Check (NPC) and Working With Children Check (WWCC) required prior to employment. Enquiries:
For confidential enquiries / further information about the role, please contact Ali Kelly, Director, Digital Transformation via
How to Apply:
All applications must be submitted through the I Work For SA website.
Applicants are required to submit the following:
Cover letter demonstrating the suitability for the role by addressing the key competencies (2 pages max) Prepare 3 referees (at least one should be current or recent line manager), to be provided on request. Pre-employment Declaration Form - find the attachment on the job advert. #J-18808-Ljbffr