Full timeBase salary & super + quarterly bonus + company carAre you a dynamic and results-oriented professional looking for a challenging role in the car rental industry? Europcar has an exciting full time opportunity for an Area Manager South Queensland to lead a station cluster across South Queensland on a 12 month maximum term contract.The successful candidate will also assist with the management and development of team members, ensuring that customer satisfaction remains a top priority. Leadership and strategic thinking will be key to driving success in this role!A competitive remuneration package, including a fully maintained vehicle + fuel + attractive bonus incentiveGenerous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, Accor and more!A supportive, highly flexible and engaging environment that will support personal and professional developmentOngoing training and development to pursue individual ambitions both locally and through our Global brand with potential to work overseas and tap into our worldwide career opportunitiesMental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitnessSome of the key responsibilities include:Lead a cluster of stations across South Queensland, aligning with Europcar values and goalsFoster a customer-first culture at all touchpointsEnsure operational excellence and policy adherence, reflected in audit resultsDevelop management teams to exceed KPI targetsEnd-to-end people management experienceCollaborate with Fleet to ensure optimal vehicle mix and fleet utilisationPromote Europcar service and quality standards to meet expectationsContinuously review outsourced operationsTo be considered for this position you should possess:Minimum 3 years senior management experience in multi-site operations or large teamsExtensive knowledge of car rental or similar retail industries preferredStrong leadership and people management for on-site and remote teamsCustomer-first approach with an operations backgroundBusiness acumen to drive statewide revenue growth and profitabilityAnalytical skills with experience in financials, wages, and headcount controlAbility to motivate teams towards shared goals and KPIsResilient, hands-on, and adaptable under pressureExperience with cost control and budget managementExceptional verbal and written communication skillsFlexibility in travelling intrastate and interstate on a regular basisAbout Europcar Mobility GroupEuropcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner.With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet equipped with the latest engines, and which will be increasingly "green" in the years to come.Customers' satisfaction is at the heart of the Group's ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three business lines - Professional, Leisure and Proximity - which respond to the specific needs and use cases of both businesses and individuals.The Group's 4 major brands are: Europcar - the European leader of car rental and light commercial vehicle rental, Goldcar - the low-cost car rental leader in Europe, InterRent – 'mid-tier' car rental and Ubeeqo – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Europcar Mobility Group delivers its mobility solutions worldwide through an extensive network in over 140 countries (including wholly owned subsidiaries – 18 in Europe, 1 in the USA, 2 in Australia and New Zealand – completed by franchises and partners).IMPORTANT: Europcar Mobility Group conducts pre-employment screening checks on all prospective employees to verify prospective employees are not recorded on an International Sanctions List. By submitting your application you consent to Europcar Mobility Group completing a check as part of its recruitment process.Please note, only shortlisted candidates will be contacted
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