Newcastle, Newcastle, Maitland & Hunter NSW Other (Manufacturing, Transport & Logistics) Full time We are on the hunt for a confident, assertive and solution-focused General Manager to lead our Newcastle team to new heights and help Aramex on our mission to become Australia's most trusted independent courier. About the Company Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees. Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people. About the Role Aramex Newcastle is currently seeking a collaborative, solution-focused and growth-minded General Manager to effectively oversee the operations of the regional depot, ensuring achievement of profit and sales objectives. This role requires providing strong leadership to the business, franchisees, and staff. Key responsibilities include: Assist in business planning to establish, agree upon, and communicate priorities and targets. Manage the performance of direct reports to ensure optimal team efficiency. Develop and implement effective recruitment strategies to attract and retain top talent. Meet and exceed customer expectations by maintaining high service standard performance. Foster positive and constructive communication with franchisees, staff, contractors, and suppliers, demonstrating effective leadership. Ensure compliance with the Aramex franchise system and brand. Champion sales, promotion, and marketing efforts. Manage productivity and costs to maintain financial health. Efficiently collect all revenue to maximise business income and profitability. Provide timely and accurate information and reports to the Franchise Business team and FSO stakeholders. Ensure compliance with legal and statutory requirements. Execute all assigned responsibilities and tasks with the utmost care and diligence. Adhere to all Workplace Health and Safety (WHS) and Chain of Responsibility (Co R) legislation to create a safe workplace for staff, franchisees, customers, and the public. Keep the management informed of all material matters affecting the operations of the sub-depot and its business within the scope of your duties. Minimum 5 years of management experience (Logistics industries are an advantage). Demonstrable experience with team management and the customer experience. Well-developed analytical skills. Ability to relate to and influence internal and external stakeholders at all levels of the business. Commercially astute. Excellent written and verbal communication skills. If you think this would be a great opportunity for you, please apply today by submitting your CV. Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates. Your application will include the following questions: How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? How many years' experience do you have in the logistics, freight & delivery services industry? How many years' experience do you have as a general manager? Have you worked in a role which requires a sound understanding of OH&S/WHS? What's your expected annual base salary? How much notice are you required to give your current employer? Are you willing to undergo a pre-employment medical check? #J-18808-Ljbffr