Arabic Customer Support Agent (Bg)

Sofia Stars is growing tremendously, and we continue to conquer new countries!
Now we're looking for an Arabic & English speaking Customer Support Agent to join our team and make his own contribution to our products.
Requirements:Excellent written and verbal Arabic and English skills;Ability to work in a multitasking environment;Analytical skills;Attention to detail;Previous experience as a support agent will be considered an advantage.Duties and Responsibilities:Communication with customers via online chats and e-mails;Maintain a prompt and empathetic attitude toward customers;Acknowledge and resolve customers' requirements;Know our products inside and out so you can answer questions;Ensure customer satisfaction and provide professional support.We offer excellent benefits:Official employment & full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);Competitive salary and attractive bonus scheme;Working in a dynamic International company;Birthday celebration present;Ability for career and professional growth within the company;Multisport card - partly covered & team-building events and activities;Wedding gift and gift for newborns;Sunny, spacious office;Time for proper rest and 20 working days of Annual Vacation, maternity leave support;Food vouchers, breakfast, fruits, and snacks available in the office.
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