Position Overview
The Training Team Leader is a pivotal part of the Court's operational structure with broad responsibility nationally for coordination of the design, development, delivery and maintenance of learning and training across Court's and Tribunal Services (CTS) within the courts.
The role sits within Courts and Tribunal Services which operates across both general federal and family law jurisdictions and practice areas.
It includes the contact centre and national entry point for telephone, email and live chat contacts, national document management and processing managed nationally as well as services delivered locally to Judiciary, Registrars and Court Child Experts and members of the public.
This role is distinct from learning and development roles held within our People and Culture team and, under limited direction, has a focus on the development and delivery of a national learning and development program covering operational process and procedure and the creation of related content.
This role reports to Manager Knowledge and Training and sits within the Knowledge and Training team working broadly to the Executive Director Courts and Tribunal Services.
The Training Team Leader is required to work with limited supervision and has responsibility for the management of a small nationally dispersed team creating and delivering training and learning content.
This role is required to build strong relationships, collaborate, and work closely with key stakeholders, colleagues and subject matter experts dispersed nationally.
It will be necessary to prepare learning solutions (and provide best practice advice on those solutions) to improve the quality and consistency of the work of CTS as well as drive a positive learning culture within the courts.
This role requires strong work history or formal qualifications covering the design, delivery and maintenance of learning programs with a focus on adult learning and training.
Key Responsibilities and Duties
Under the direction of the Manager of Court Services - Knowledge & Training:
Demonstrated understanding of the functions of the Courts including relevant legislation, policy, case management systems and business processes; or the ability to quickly acquire this knowledge.
Demonstrated ability to build and maintain positive relationships and collaborate with multiple stakeholder groups.
This includes strong interpersonal and communication skills at all levels.
Demonstrated ability to provide high level advice and maintain current 'best practice' knowledge in the area of learning and development.
Demonstrated ability to interpret policy, process and legislation to prepare content for a national or team knowledge base and associated training.
Demonstrated experience in the planning and coordination of projects and successful delivery of programs with a specific focus on learning and development.
This includes the ability to create and review training materials including online and blended learning solutions.
Well-developed written and verbal communication skills and the ability to facilitate group discussions and deliver professional training and development presentations when required.
Ability to lead and coach a team including supervision, coordination, leadership, staff and performance development, and the measurement and assessment of quality/performance metrics related to the work of a team.
Demonstrated sound organisational and problem-solving skills, including working with limited supervision to proactively identify and resolve issues, the ability to manage priorities, meet deadlines and work effectively under pressure.
Desirable: Qualification in Education and Workplace Training and Assessment or relevant related work experience.
Eligibility
Employment with the Court is subject to the terms and conditions in the Public Service Act 1999, and the following conditions:
Australian citizenship – the successful applicant must hold Australian citizenship; National Police Check – the successful applicant must satisfy a Police Records Check, and may also be required to complete security clearances during the course of their employment; Health clearance – the successful applicant will be required to complete a health declaration and may be required to attend a medical assessment to confirm their fitness for duty.
Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply but note that they cannot be engaged until their redundancy benefit period has expired.
Diversity and Inclusion
Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability.
First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.
Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility
RecruitAbility applies to this vacancy.
Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have disability; and meet the minimum requirements for the job.
For more information visit: Officer
For more information contact Kristy Freeme (Manager Court Services, Knowledge and Training) by email or phone (07) 3052 4198.
How to apply
To apply, please complete the application form on the Court's careers portal.
If you have any technical issues with applying, please email
To be considered you will need to upload a comprehensive statement of claims against the selection criteria and attach an up to date resume.
Application Close: Sunday 24 November 2024, at 11:30 pm (AEDT)
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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