HOBAN Recruitment is seeking a skilled Case Manager for an APS6 level position within a dynamic government agency located in Deakin ACT. This is a leadership role where you will be responsible for managing complex cases and ensuring timely and consistent outcomes for participants.
Join a team dedicated to improving the experience of individuals interacting with our client through effective case management and resolution.
About the Role:
As an APS6 level Case Manager, you will:
Lead and manage a team to deliver case management services. Undertake complex case management activities guided by legislation and policy. Resolve issues and risks while maintaining high standards of performance. Provide technical and professional advice on complex problems. Participate in strategic planning and policy development for our client. Apply alternate dispute resolution methods in line with model litigant principles. Attend Case Conferences, Conciliations, and Hearings with the AAT. Maintain accurate electronic records to support decision-making processes. Benefits: Competitive pay rate of $60.26 per hour , including casual loading, providing you with financial stability and recognition for your expertise. 11.5% superannuation to secure your future and support your retirement planning. ASAP start date , allowing you to embark on this exciting opportunity without delay. An initial up to 6-month assignment with the possibility of an extension, based on business requirements, providing job security and potential long-term prospects. Full-time position, offering 37.5 hours per week, Monday to Friday , enabling a healthy work-life balance and time. Collaborative and inclusive work environment that values innovation. About You:
To be successful in this role, you will need:
Experience in case management, particularly with complex matters. Strong decision-making skills, backed by evidence and a deep understanding of legislation. Ability to engage with vulnerable participants and manage associated risks. Proficiency in interpreting and applying policies and procedures. Knowledge of the Disability sector and supports for people with disability (highly desirable). Strong interpersonal skills and the ability to work effectively in a team environment. A commitment to achieving both individual and team goals. Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.
Positions close for submissions on TUESDAY 24 th September 2024 COB. At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ******** or visit hoban.com.au/adjustments for additional contact details.
