Powers of a Registrar Assisted Dispute Resolution (ADR) Mediation Arbitration Conference of Experts APS 6 - Judicial and Registry Services Team Leader Ongoing, full-time Brisbane, QLD Position Overview Reporting to the Director or Manager Court Services, the Judicial and Registry Services Team Leader has responsibility for delivery of high-quality case management, court room and chambers support to the judicial officers of the courts and registry services to clients, legal practitioners, registrars, family consultants and community groups which support court users. The role has oversight of both judicial and registry services in the location, including: Providing the initial point of contact that clients have with courts. Providing information on appropriate avenues for addressing client needs, assisting to solve their problems, and recommending appropriate options, resources or services both internal and external to the Court. Processing, filing and sorting documents, including quality assurance and archiving functions. Providing the initial point of contact for judicial officers of the courts with respect to chambers arrangements and other administrative matters. Working with Corporate Services to manage the recruitment, training and development of judges associates and support staff. Coordination of events and in-court support requirements. Duties The position of Judicial and Registry Services Team Leader requires a self-starter who thinks both strategically to solve problems facing the courts as well as seeks ongoing performance improvement. The responsibilities of the position include: Leading and/or supporting teams of client services staff and associates, deputy associates, case coordinators and court officers to ensure high quality support to clients, legal practitioners, judicial officers, registrars, family consultants and community groups. Coordinating courts' operations including scheduling of events and providing reports on case management indicators. Providing statistical reports to case management and court services management teams in relation to trends and issues associated with local service provision. Managing change in a challenging and fast-moving environment. Developing and maintaining positive, productive and collaborative relationships with the judiciary, the legal profession and community groups. Ensuring the policies and standards of the courts are promoted and maintained. Selection Criteria Demonstrated staff management, change management, leadership and development experience (preferably in a legal, courts or public service environment) and the ability to promote a team environment. Relationship management capacity, including an ability to communicate effectively with people at all levels, including judicial officers, as well as strong interpersonal skills, including a proven ability to manage stressful and/or conflict situations in a professional manner, on a continual basis. Demonstrated sound organisational and problem-solving skills including initiative, the ability to manage priorities, meet deadlines and work effectively under pressure. Analytical and report writing skills with the ability to provide strategic advice on trends and policy to management. Understanding of the public service operating environment including the requirement for legislative compliance, probity and accountability. Contact Officer For more information please contact Shane Boyle, Director Court Services via telephone (07) 3052 4305 or email Eligibility Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following: Australian citizenship – the successful applicant must hold Australian citizenship. Security and character clearance – the successful applicant must satisfy a Police Records Check, and may also be required to complete security clearances during the course of their employment. Successful applicants engaged into the APS will be subject to a probation period. Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply, but note that they cannot be engaged until their redundancy benefit period has expired. Diversity and Inclusion Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability. First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. Recruit Ability Recruit Ability applies to this vacancy. Under the Recruit Ability scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: #J-18808-Ljbffr