Messages To proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. Location: Canberra Position Type: Ongoing Salary: $90,199-$136,660 About the role Business Change Analysts and Business Change Managers play a key role in ensuring that organisational projects and initiatives meet objectives on time and on budget by increasing adoption and usage. They focus on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology, job roles, organisation structures, and more. The primary responsibility of a both Business Change Analysts and Business Change Managers is to develop and implement change management strategies and plans that maximise staff adoption and usage of required changes. These responsibilities also include plans and efforts to anticipate and minimise resistance from employees and stakeholders who are impacted by the changes. The Business Change teams goal is to drive faster adoption, higher ultimate utilisation of changes, and proficiency with the changes that impact staff who must use the changes in their daily work. These improvements increase benefit realisation, value creation, ROI, and the achievement of results and outcomes. Key responsibilities APS6 Business Change Analyst: Apply a structured methodology and support change management activities, using change management methodologies to create a strategy to support the change required by a project or initiative. Support with communication efforts through the design, development, delivery and management of key communications. Support training efforts by providing input, document requirements and supporting the design and delivery of training programs. Support the engagement of senior leaders. Support the coaching of people managers and supervisors. Coordinate efforts with other specialists and stakeholders. Support change management activities and project plans. Support evaluation of and ensure user readiness. Co-ordinate stakeholders. Track and report issues and risks. Support success metrics and monitor change progress. Support the Change Management Practice of the agency. Key responsibilities EL1 Business Change Manager: Apply a structured methodology and lead change management activities, using change management methodologies to create a strategy to support the change required by a project or initiative. Lead communication efforts through the design, development, delivery and management of key communications. Lead training efforts by providing input, document requirements and supporting the design and delivery of training programs. Support and engage senior leaders. Coach people managers and supervisors. Coordinate efforts with other specialists. Integrate change management activities into project plans. Evaluate and ensure user readiness. Manage stakeholders. Track and report issues and risks. Define and measure success metrics and monitor change progress. Support the Change Management Practice of the agency. Our ideal candidate To be successful in this role, you will demonstrate the following experience, skills and attributes: Highly developed interpersonal and communication skills, particularly in working with stakeholders to influence behaviour and to create an understanding of the value of effective change management Well-developed stakeholder management and liaison skills including the ability to represent ACIC to external stakeholders to identify and manage expectations and business requirements (preferably within a public sector and/or Australian law enforcement context) Exceptional written and verbal communication skills and strong interpersonal skills including the ability to liaise effectively with stakeholders, manage requirements, and negotiate outcomes with clients with differing priorities Sound understanding of organisational change management practices Demonstrated ability to think strategically and inform decision-making at senior levels, to improve business operations aligned with agency goals. Eligibility Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen. Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance. Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC. The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers. More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website. Candidate Information Kit - APS-6EL1 Business Change Analyst-Business Change Manager Opens in new window Candidate Information Kit - APS-6EL1 Business Change Analyst-Business Change Manager Opens in new window How to apply: If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window By choosing to continue, you agree to the privacy policy. Show Privacy Policy Opens in new window
