Aps5 Senior Officer, Products Customer Experience (Qa Analyst)

APS5 Senior Officer, Products Customer Experience (QA Analyst) About the role This is an exciting opportunity for an experienced QA Analyst looking for their next challenge, embedding themselves as a key player in supporting a workplace that is focused on continuously improving performance and a cohesive culture. The QA Analyst works in a team that focusses on customer needs by adopting pragmatic customer-centric designs, articulating customer pain points and requirements (business analysis), focussing on quality assurance of the deliverables (QA testing) as well as providing systems eLearning training. The team works to ensure services provide exceptional end to end customer experience regarding new and existing software systems. What we are looking for: *For further details about the role duties and required capabilities please refer to the position description below. About the role This is an exciting opportunity for an experienced QA Analyst looking for their next challenge, embedding themselves as a key player in supporting a workplace that is focused on continuously improving performance and a cohesive culture. The QA Analyst works in a team that focusses on customer needs by adopting pragmatic customer-centric designs, articulating customer pain points and requirements (business analysis), focussing on quality assurance of the deliverables (QA testing) as well as providing systems eLearning training. The team works to ensure services provide exceptional end to end customer experience regarding new and existing software systems. What we are looking for: *For further details about the role duties and required capabilities please refer to the position description below. Contact: David Perez Castro ****** Notes We encourage applicants to consider applying for both the APS5 and APS6 position, to increase your opportunities for a role that best matches your skills and capabilities. At AUSTRAC, we value our people and have been recognised by the Australian Financial Review BOSS Magazine as one of the top ten Best Places to Work in the Government, Education & Not-for-Profit sector! AUSTRAC's hybrid work arrangements allow a work from office and home split. AUSTRAC is an inclusive employer and we actively encourage applications from Indigenous Australians, people with disabilities, LGBTI+ people and people with diverse linguistic and cultural backgrounds and those of mature age. We are committed to creating a working environment that values and uses the contribution and experience of employees from a diversity of backgrounds. We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. Position Description - APS5 Senior Officer Products Customer Experience Opens in new window Start your application by clicking the "begin" button. #J-18808-Ljbffr