APS5 Operations Officer – Federal Government ContractMidland, WA & Darwin, NT | $55.24/hr | 3 Positions AvailableEssential Skills & Requirements:Australian Citizenship (mandatory for Federal Government roles)Strong analytical, problem-solving, and data management abilitiesProficiency in stakeholder engagement and team collaborationAbility to lead process improvement initiatives and meet key performance targetsStrong written and verbal communication skillsLabour hire position (casual loading included; no leave entitlements)Role Overview:Join a Federal Agency that works to make a positive impact on Australians with disabilities. As an APS5 Operations Officer, you'll play a critical role in supporting Home and Living programs, resolving complex enquiries, and driving process improvements. This role requires someone who thrives in a collaborative environment and is capable of balancing multiple priorities.Key Responsibilities:Provide secretariat support and handle enquiries related to Home and Living decisionsResolve participant issues and complaints effectivelyLead initiatives that improve service processes and program outcomesAnalyze data to create reports and dashboards for operational planningContribute to team goals and performance targetsSupport and mentor team members on technical and administrative tasksContract Details:Start Date: 13th January 2025 (pending pre-employment checks)End Date: 31st December 2025Extensive background checks required, taking approximately 4 weeks. The client can accommodate standard notice periods.Why Apply?This role offers the chance to make a meaningful difference in the lives of Australians with disabilities, supporting a national initiative in a fast-paced, collaborative environment.Note:Only applicants willing to complete the background check process (including police and financial history checks) should apply.#J-18808-Ljbffr