Aps 4 - Client Services Officer

$71,560 - $78,001 per annum, plus superannuationNon-ongoing/Ongoing, Full timeHobartPurpose of PositionThe Strategic Support Hub (SSH) is a pivotal part of the Courts operational structure with broad responsibility nationally across both general federal and family law jurisdictions for enquiries management, filed document management, and Deputy Registrar Support in Family Law. It includes the contact centre and national entry point for telephone, email, and live chat contacts and national document management for both general federal and family law. It also oversees the National Support Pool assisting Deputy Registrars working in family law nationally.
Location Based Support is also a pivotal part of the Courts operational structure. Location Based Support provides services directly to the judiciary and leads the location court operations management structure within each court registry. It integrates with the SSH to provide a holistic service to judges, staff, and litigants.

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