Aps 4 - Client Service Officer

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Ongoing / Non-ongoing, full-time$71,560- $78,001 per annum, plus superannuationAdelaide, SAPurpose of positionThis position is primarily responsible for the provision of services directly to the judiciary in specific locations and the public both locally (face to face) and/or nationally (as part of a dispersed national team).
Staff working nationally will work in the Strategic Support Hub (SSH) and have broad responsibility nationally across both general federal and family law jurisdictions for enquiries management, filed document management and Registrar Support in Family Law.
The SSH includes the contact centre and national entry point for telephone, email and live chat contacts and national document management for both general federal and family law.
It also oversees the National Support Pool assisting Deputy Registrars working in family law nationally.
Staff at the SSH report to the Team Leaders Strategic Support Hub and may be located in various locations.
Seniority levelEntry levelEmployment typeFull-timeJob functionFinance and SalesGovernment Administration #J-18808-Ljbffr