APS4 Case Management Support $43.82 per hour + super Canberra, Deakin – Brand New Office 6-month Labour Hire Contract Hybrid with Flexible Work Arrangements Weekly Pay The Organisation This Government body works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers. They seek to uphold the rights of, and promote the health, safety, and wellbeing of people with disability receiving supports or services.
About the role As the APS4 Case Management Support, you will be required to provide operational and administrative support that is informed and directed by sound knowledge in Administrative Appeals Tribunal (AAT) matters, associated correspondence and organising assessments and may undertake some research and analysis activities.
Responsibilities of the role include but are not limited to: Receiving and registering new AAT matters.Actioning and directing correspondence.Analysing and assessing AAT Applications received by the Agency.Preparing and filing Tribunal documents as required for AAT Applications received by the AAB within strict time frames.Assessing and responding to risk from processes, including in terms of privacy considerations and priority.Organising assessments to support the decision-making process for case managers.About You You'll bring your experience in administration, co-ordination, secretariat, accurate record keeping and data entry to this role. Previous experience in an Executive Assistant or Office Support role would be valuable along with proficiency with MS Suite, Outlook and SharePoint.
Key skills required for the role: Data and compliance and quality reporting supportAssist with onboarding of new staffAssist with Case Management tasksScheduling meetings, timetablingNote takingDesirable skills to have for the roles: SharePoint desirableClient systems/ database managementApplication Requirements Applicants must hold Australian citizenship.Be willing to undergo an Australian Federal Police Check and completion of the Agency's screening checks, including; Working With Children Check, NDIS Worker Screening Check.How to apply If this role is of interest to you, APPLY NOW, with your current resume in MS Word format along with an expression of interest. If you would like to know more then please don't hesitate to contact Bill O'Rourke on or via
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
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