Our client is seeking to engage an APS4 Administrative Support Officer (Course Coordinator).
Location: Canberra, ACT Employment: Start – 28/10/2024, End – 30/05/2025, with 2 X 12-month extension option.
Eligibility/Security Requirement: At minimum NV1 cleared with the ability to obtain NV2 (applications without NV1 or above will not be considered).
Position summary: The Course Coordinator is responsible for the comprehensive management and coordination of academic courses offers, ensuring their effective planning, execution, and evaluation.
This position plays a key role in facilitating communication between various facilities of the DAC, students, and administrative counterparts to ensure course delivery.
The Course Coordinator will manage course schedules, handle student inquiries, assist facilitators, and ensure compliance with institutional and academic policies of the entity.
This position may include other administrative duties as required.
Key responsibilities: Course Coordination (75%) Course Planning and Scheduling: Manage course schedules, ensuring alignment with academic calendars and DAC guidelines.
Facilitator Support: Act as the primary point of contact for faculty managers and facilitators, providing administrative support, ensuring course materials are prepared, and assisting with classroom and online setup.
Student Engagement: Respond to student inquiries, provide guidance on course-related issues, and facilitate communications between students and the DAC.
Course Evaluations and Feedback: Administer and track student course evaluations, gather feedback, and provide reports to faculty managers and administrators as required to ensure continuous improvement.
Learning Management System (LMS) Administration: Assist in the administration of the Department's LMS, including uploading course materials, tracking student progress, and basic troubleshooting.
General Administration (25%) Financial Management: Assist with financial tasks such as tracking expenditure, processing invoices, and managing payment to external vendors.
As required (but rarely) assist in reconciliation of accounts and preparing financial reports and forecasts.
Procurement and Contracts: Assist in procurement activities and manage vendor contracts with department policies.
Concierge and Support Services: Provide concierge support to the DAC, facilitators, or visitors, including managing logistics and catering.
Administrative Support: Perform a variety of general administrative tasks, such as record-keeping, filing and handling correspondence, and ensuring smooth day-to-day business operations (including management of shared mailboxes).
Note: The primary focus of this position is course coordination, but flexibility is required to assist with other duties as necessary to support the department's needs.
Skills and experience required: Experience in course coordination or academic administration including strong attention to detail.
Proficiency in LMS administration or ability to quickly learn.
Effective stakeholder management with effective verbal and written communication.
Adaptability to change, including the ability to multi-task and prioritise.
Excellent organisational and multitasking ability.
Competency in financial tasks, budgeting, and procurement (desirable).
If you feel you are a suitable candidate submit your application by hitting "Apply for this job".
Alternatively, you can call Isaac Benjamin on 02 6268 9769 or email for further discussion.
Please Note – The due date for this submission is COB 10/10/2024.
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