APS3 - Participant Support Officer (Wendouree)Participant Support Officer with Federal Government Agency based in Wendouree.Your new companyHays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Ballarat & Regional Victoria. I am currently partnered with a Federal Government Department who are seeking an APS3 Participation Support Officer to join their National Participant Experience Delivery team in a 12-month ongoing contract position.Your new roleWorking with the Participant Experience Delivery Team, you will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. These will include providing reception support for the location office, and managing a team shared email inbox, appointments, and telephone enquiries. You will also undertake investigations and prepare reports whilst performing a range of data entry activities.What you'll need to succeedPrevious experience working in customer service and/or administrationResilience and adaptabilityThe ability to work with minimal supervision in a team-based roleExceptional written and verbal communication skillsAn empathetic nature and ability to work with vulnerable peoplePlease note: you must be an Australian citizen and successful applications will be required to undergo a Working with Children Check.What you'll get in returnA 12-month initial engagement within Federal Government with potential for extension, a competitive hourly rate of $37.36 + Super, along with the ability to utilise your skills to assist vulnerable people. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:Weekly pay cyclesNominated choice of Superannuation fundOnline timesheet submission and approvalNo hidden fees or costs for our servicesFree online learning platform to enhance your skillsRegular contact with your Hays consultant throughout the duration of your assignment.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.E: ****** careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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