12-month Participant Support Officer opportunity within a Federal Government Agency Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Brisbane. We are partnered with a Federal Agency, in the Brisbane CBD to recruit a Participant Support Officer for a 12-month assignment.
Your new role You will be working within this Federal Agency to provide operational and administrative support. During this 12-month assignment, you will be responsible for:
Managing and resolving matters, including receiving and recording complaints and feedback
Providing reception support, assisting with enquiries and providing information to customers
Managing a shared inbox, phone enquiries and coordinating appointments
Undertaking research, investigations and preparing reports
Data entry and administrative support
What you'll need to succeed In order to be successful in this role, you must have:
Strong communication and decision-making skills and the ability to work independently
Knowledge of Microsoft Suite
Ability to adhere to process guidelines and standard operating procedures
Willingness to undergo a Pre-Engagement Check and obtain a Working with Children Check, NDIS Worker Screening Check, and a Security Clearance
Must be an Australian Citizen
What you'll get in return Through Hays, this role offers you an hourly rate of $37.36 + super, an opportunity to progress your career with this Federal Agency and:
Hybrid flexibility
Weekly pay cycles
Nominated choice of superannuation fund
Online time sheet submission and approval
No hidden costs or payroll deductions for our services
Regular contact with consultants throughout the duration of your assignment
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ********
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
