Aps 3 Client Service Officer

*Closing Date: 9 AM Wednesday 10 July 2024 face2face reference: 618082  Location: Adelaide, SA Hours: full-time  Contract length: Contract until 24 December 2024 Entry requirements: National Police Check Pay range: $47.00 - $50.00 p/h ex super About the role: The APS 3 Client Support Officer will work as part of a dedicated team and will assist in providing information and support to health providers and clients.
The team is also responsible for the management of prior financial authorisation requests for medical procedures and treatments, and processing client reimbursements for expense claims and a variety of health related provider and client accounts.
Duties: Answer telephone queries from contracted health providers and the community (scheduled call centre environment phone queues).
Process requests for treatment and exercising delegations where appropriate.
Prepare correspondence and carry out data entry.
Check eligibility for health treatments.
Required experience/skills: Previous experience working in a healthcare or medical services in roles involving client interaction and support.
Ability to manage own workload, prioritize tasks, and meet deadlines.
Demonstrated experience in providing direct service to clients, including answering telephone queries and liaising with clients in a scheduled call centre environment.
Desirable experience/skills: Experience in managing financial authorizations, processing reimbursements, and handling provider and client accounts.
If this sounds like the role for you, and you'd like to learn more, click apply now.
f2f Recruitment team will be happy to assist you.
Zarn Forner ****** 02 6199 5750 http://www.f2frecruitment.com.au">www.f2frecruitment.com.au Excited about this role but don't believe your experience perfectly matches all job specifications?
Why not examine your  transferable skills ?
If they position you as a strong, quality candidate, it's well worth applying for the position.
Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever  #APS *Thank you for your interest in this position with face2face Recruitment.
Our advertisements automatically stay live for 30 days, even if the position is filled beforehand.
Should you find this role closed, not all is lost.
If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience.
We may well have current positions to fill and will certainly consider you for future suitable roles.
Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising.
All you have to do is register here https://www.f2frecruitment.com.au/register/">https://www.f2frecruitment.com.au/register/ or send your resume to ******.
APS