Apprentice And Trainee Admissions OfficerLocation: BroadmeadowsRole Type: Full Time, ongoingRemuneration: PACCT 4.1 $76,856.95 incl superAbout us:Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.We are proud to work, teach and study on the ancestral lands of the Djaara people of Dja Dja Wurrung, the Wurundjeri-Woi Wurrung people, the people of the Yorta Yorta Nation, and the Gunaikurnai People. Many of our roles work with and support staff and students across both Kangan Institute and Bendigo TAFE campuses.We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.About The Role:The Apprentice and Trainee Admissions Officer is accountable for enrolling apprentices and trainee students, from application to finalisation, across a range of industries and course types. This includes:Process all aspects of student applications and admissions ensuring all information is accurate and recorded in the Student Management Systems.Provide advice to prospective apprentices/students on the application processes and requirements.Initiate pre-enrolment eligibility assessment with ATA's and follow up as applicable.Act as decision maker for assessing student applications by becoming an Authorised Enrolment delegate.Work independently to quality check student enrolment paperwork at pre and post induction.Liaise with Education Operations Officers and ATA's to enable a smooth onboarding experience for all students.Analyse and process eligibility exemptions, fee waivers and concession fees accordingly to the contract notification guidelines.Provide exceptional customer service to students and employers either face to face or via phone/email/chat.We are excited about you because you have:An appropriate certificate level qualification or an equivalent combination of relevant experience and training in providing high level of customer service and administration support.Knowledge about standards and guidelines regarding apprenticeship, trainees and work-placed based student training. (Desired)Knowledge in the administration of apprenticeships/traineeships, modes of training delivery and roles of employers, Australian Apprenticeship Support networks, (AASNs) and training providers. (Desired)Demonstrated experience in preparing and maintaining confidential customer files and associated correspondence.We can offer you:Attractive work-life balance and flexible work options.Free onsite parking for most campuses.Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide.Counselling support (EAP) and Health & Wellbeing initiatives throughout the year.Meaningful work that drives positive social impact.The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.Things we will require from you:Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation.Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position).If this sounds like the role for you, we invite you to apply by clicking on 'Apply for this job/Apply now'.If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact ****** description below for your reference outlining key responsibilities of the role.Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.Applications close at 11.59pm, 10th November 2024.Applications will be assessed continuously - interviews may commence prior to advertised closing date.
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