From our humble beginnings in 1935, Haymes Paint has grown to become Australia's largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Motivation, Respect plus Listening and Learning are reflected in everything we do.
Haymes Paint have experienced extraordinary and unprecedented strategic and emergent growth since 2019. Based on the ongoing and future direction of IT, there is a genuine desire and imperative to ensure contemporary, scalable, and effective IT transformation that is grounded in the unique Haymes Paint culture. We are looking for an Applications Support Analyst to join our IT Team. Reporting to the IT Applications Manager this role will be primarily responsible for our ERP Platform but will also have exposure to CRM, marketing automation, website, and eCommerce applications.
About The Role
L1/2 Support Contact for Business OwnersTroubleshooting software issues through to resolution. Support the resolution of system and/or business process issuesIdentify and evaluate inefficiencies and recommend resolution pathwaysDevelop test procedures and plans for integrated systems and system processes.Manage system integration testing procedures prior to handover to the customerPerform and manage User Acceptance Testing with End UsersLiaise with external vendorsContinually maintain and evolve technical specifications, standards and documentation
About You
Bachelor's degree in information technology, or a related field is preferred but not mandatory2+ years' experience in application support and/or business analysisDemonstrated application support experience of ERP and/or CRM. Experience with Pronto or Oracle Cloud products would be an advantageSound ability to identify, troubleshoot, diagnose, escalate, and resolve issues in the shortest time frameAbility to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously
Desirable
Experience in a retail and/or manufacturing environment would be highly regarded
Benefits
50% off retail price of Haymes Paint manufactured products, including friends and family discounts6% Medibank Corporate discount20% New Balance discountHybrid working arrangementsOngoing training and supportAccess to a range of workplace health and wellbeing initiativesProfessional development opportunities
Please apply by including a recent resume and responding to the selection questions.
For further information about the role or for a confidential discussion contact Geoff Aldred, National IT Manager at ******
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Disclaimer
Applications will only be considered from candidates with the right to work in Australia. Haymes Paint do not accept unsolicited agency resumes. Haymes Paint is not responsible for any fees related to unsolicited resumes.
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