Applications Support & Administration Officer

Applications Support & Administration Officer 3rd July, 2023
The Applications support & administrator role reports to the Manager, Service Delivery.
This role works collaboratively as part of the Information Communication and Technology team and the primary responsibilities include application support, administration and testing of IBA's business applications.
Duties: Provide level 2 support for IBA's business applications including IBM Tririga, Infosys Finacle and Technology One.Liaison with team members, vendors, and service providers as necessary to ensure the ongoing effective operation of applicationsConfiguration of minor system enhancementsDevelopment and maintenance of system and user documentationService validation and system testingSystem Administration tasks including user managementAssist in the development of continuous improvements programsOther duties as requiredRequired capabilities: Knowledge & Experience
Sound knowledge of IT fundamentalsExperience working within a support environmentPrior experience working within an application support or administration role highly desirableSkills and attributes
Strong communication skills and the ability to foster positive relationships with technical and non-technical colleaguesAbility to navigate technology with easeAnalytical mind with the ability to diagnose problems and find solutionsPrerequisite requirements
Relevant certifications to support your experience will be beneficial.The successful applicant must hold or be willing to undergo a security clearance to level of Baseline as a condition of employment.To satisfy character requirements applicants must undergo a police records check. First Name Last Name
Email
Phone Number
Are you an Australian Citizen Yes
No

Do you hold a current AGSVA Security Clearance? Yes
No

Current or previously held Security Clearance. Baseline
NV1
NV2
Other
N/A

Are you willing to complete a Police/Criminal History Check? Yes
No

Do you hold a current drivers license? Yes
No

Do you have the ability to work an after hours roster (7am-7pm)?
Are you currently represented by another recruitment agency? If so, please list below.
Are you currently employed?
What is your notice period for your current employer?
Kirra Services is a Supply Nation Certified ICT Service Provider. Specialising in Hardware and Software procurement for Government, Corporate, SME and Not-for-Profit Sectors. Services include consulting, recruitment and project management.
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