Application Support Specialist - Alice SpringsAmentum is seeking an experienced Application Support Specialist to join our team in Alice Springs. If you are motivated with a passion for project delivery and stakeholder engagement, we want to hear from you!Please note: This position is based in Alice Springs, and if you are successful, you will be required to relocate. A competitive relocation package will be provided to assist with the transition.In this role, you will be responsible for analyzing, evaluating, modifying, testing, and implementing site-wide information systems while also providing essential support for the Operating System. You will play a key role in troubleshooting and resolving user and system issues, as well as preparing detailed application system specifications.Responsibilities/DutiesProvide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones and user accounts. Maintain accurate inventory of all IT equipment including networks configurations and drawings.Resolve user hardware and software problems with printers, laptops and desktop PCs.Set up computers with software, security patches, email accounts, security and network connection settings. Provide technical support for Microsoft Windows 2021 and Linux operating systems. Correct system network problems and coordinate corrective action with third party vendors where applicable.Support remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generate manuals for custom applications.Contact and follow up with Information Technology vendors and consultants.Provide low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.Research and negotiate pricing in order to make Information Technology purchases with multiple vendors.Ensure, promote, and maintain health and safety practices/compliances at site and within the workplace.Any other reasonable duties as requested.Minimum RequirementsDriver's License3 years' experienceStrong communication skills and the ability to engage with varied stakeholders.Experience with MS Office operating system, VMWare, and Linux Operating Systems.Understanding of TCP/IP and networks. Knowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful.Ready to Apply?If you meet the qualifications and are excited to contribute to impactful projects, submit your application today!For further information ****** will be required to undertake pre-employment checks including referee checks, Criminal History check and a pre-employment medical assessment.It is a condition of employment that employees are Australian citizens to obtain and retain the appropriate level of security clearance and medical clearance applicable to each role.
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