Business Function: Information TechnologyParent Business Function: Digital, IT & AnalyticsTime Type: Full timeWorker Sub-Type: PermanentEntity: VII PTY LIMITEDCompany DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.
Qantas has a range of subsidiary businesses that support the overall operations of the Group.
The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.Job DescriptionAs Vii's Application Support Engineer, you will provide technical support (Level 2) to Vii Clients and Account Managers to increase client program value within the Vii business.
You'll be curious and eager to investigate, and assist in resolving customer inquiries, reporting requests and monitoring scheduled tasks.
You will have the opportunity to work on website development and undertake testing of the Vii system to ensure all existing and new functionality is correct prior to a production release.You'll have –Production support experience –Bug fixesDevelopment of stored proceduresInvestigation of possible bugs or anomalies in data/system behaviourWebsite maintenance and designCompetence in using email, Internet, Microsoft Word, Microsoft Excel, PowerPointGood knowledge of XML and restful APIKnowledge of these tools is desirable but not required: Akamai, PowerShell, Splunk, SumoLogic, git, JIRA, confluence, Bamboo, Postman, FilezillaStrong lateral thinking and problem-solving skills – must be curious!Excellent analytical skills to collate, interpret, prepare and present useful information to a varied audience.Excellent attention to detailAbility to work under pressure and achieve deadlinesHighly articulate in both written and verbal communication skills.Ability to multitask and manage multiple prioritiesStrong sense of teamwork and experience in working within a team to achieve common objectivesExhibit high energy levels and strong personal drive in a changing environmentIf you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.Why Qantas?You'll join a team where creativity and passion are encouraged.
Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas.
Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
If you have any support or access requirements, we encourage you to advise us at time of application.
We are committed to creating an inclusive workplace.
Talk to us about how this job could be flexible for you.Applications Close: Sunday 5 January 2025
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