Job type: Full time / until 22 July 2025 Occupation: IT and Telecommunications Reference: VG/SC0118A Job posted: 27/06/2024 Closes: 14/07/2024 Occupation: IT and Telecommunications Classification: VPSG4 Job duration: until 22 July 2025 Reference: VG/SC0118A Occupation: IT and Telecommunications Salary Range: $92,332 - $104,762 • Opportunity to join a close knit team, providing application support services to court staff, the judiciary, and external users • The successful candidate will enjoy a varied work day, participating in day to day BAU, project work, change management, application testing and user training • Hybrid role - work from home 3-4 days per weekAbout Us The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery. About the RoleThe application support analyst provides maintenance and support services directly to users of the Supreme Court's bespoke case management and online filing applications. These users include court staff, the judiciary, the legal profession, and other external users. The applications supported by the application support team are diverse in their technology platforms and use.The day to day focus of the team of analysts typically includes:Investigation, analysis and resolution of issues raised by internal and users;Providing training for new users of the supported applications;Conducting analysis, configuration and testing of business changes;Performing testing of new application software releases and bug fixes;Identification and troubleshooting of new issues and bugs within the applications.About YouDemonstrated ability to provide specialist and technical advice to a diverse range of court users is desirable but not essential;ITIL foundation certification is desirable;Knowledge of business practices and procedures of Victorian Courts is desirable.How to applyClick the 'Apply Now' button, ensuring you include the following in your application:resume Other informationCSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch with the Position Contact listed in the Position Description.To apply for this role, you will be redirected to the Supreme Court job application system.
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