Provide customer focused seamless, end-to-end integration of all of the ICT services necessary to deliver to defined service levels, the enterprise information systems required for clinical and administrative functions across Queensland Health.
The successful candidate will provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.
Role responsibilities: Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective working relationships with other technical specialists, application specialists, vendors and end users.Provide timely application support activity reports to stakeholders.Assist in the ongoing development, maintenance and deployment of application specific guides, work instructions and technical documents.You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience: Demonstrated high level understanding and technical skills in the following:Unix/Solaris System Administration including shell/bash scriptingDatabase administration and managementQuery writing skills in RDBMS and/or NoSQLScripting and automationApplication programming experience / Proc and DatabasicDemonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change / release and configuration management.Demonstrated high level technical expertise evidenced by the ability to provide professional support, advice and solutions.Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT environment.Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.Proactively identifies, analyses, and manages risks and produces documentation that reflects analysis, review, and decision-making processes.Specific Working Conditions: Participation in on-call arrangements will be required for this position. Appropriate remuneration under the relevant award will apply.Previous experience working with one or more of the below systems would be highly regarded:Hospital-based and/or patient management systemsNon-relational databases, eg. RealityHL7 MessagingJMS, including Apache Artemis, Apache KafkaGRAILS or other MVC Java based FrameworkKnowledge of source control (GIT or SVN)Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loadingFlexible working arrangementsCareer training and developmentTo apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) online today. Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies.
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