We're looking for an Application Services Analyst to join our team! Use your software knowledge and change management skills to play a key role supporting our business and banking systems and optimizing customer experience!
We are Australia's longest-operating customer-owned bank!Permanent role with work-life balance, great work perks, and a fun and supportive team.Launceston or Devonport based with options to work from home (hybrid).We're different from the others We put people at the heart of banking, helping Tasmanians realize their dreams through home ownership and financial security.
Established more than 150 years ago, we are the nation's longest-operating customer-owned bank. We're truly Tasmanian, and the profits we make go back into the business, not to shareholders, so that we can continue to deliver on our promise of competitive products and personal service to our customers.
Over the years we've remained true to our original purpose of getting Tasmanians into homes. We see years more growth ahead and we plan to do that right here in Tasmania. To help us achieve this, we're looking for talented, passionate people to come join our expanding team.
So, how will you contribute to our mission? As our new Application Services Analyst, you will play a key role in ensuring the efficient operation of our banking applications and systems to ensure optimal customer experience. Using your knowledge of business information system architecture, software, and technology, you'll help us to put people at the heart of banking by:
Providing technical support across Bank of us systems and applications.Identifying and coordinating resolutions of application and system issues.Coordinating and overseeing testing of new applications and application changes, including documentation.Promoting and role modeling ITIL best practices within Bank of us including Level 2 & 3 Service Desk Support, Incident, Problem, and Change Management.We are looking for someone who Lives it, Loves it, and Owns it in line with our organizational values and behaviors. Ideally, you'll have previous experience in application support, strong technical, analytical, and communication skills, and the ability to work collaboratively with a customer-focused mindset. Familiarity with banking applications and financial systems is a plus too.
For a copy of the position description, please visit our website www.bankofus.com.au/careers.
Since we've been around for a while (since 1870), we know how to treat our people right. You'll love working with us and experiencing a great work-life balance, with highly flexible arrangements, professional development, and a positive organizational culture that recognizes and rewards contributions.
For the role of Application Services Analyst, we are offering a competitive base salary (to be negotiated with the preferred candidate commensurate with qualifications, skills, and experience), plus 11.5% superannuation. In addition to this, you will also have the potential to earn up to a 5% bonus!
Does this sound like you? We'd love to hear from you! For more information, please contact Stephanie Chapman, our Application Services Manager on or you can email People & Culture at ******.
To apply, submit your application via Seek.com using the 'Quick apply' button. Your application should include an up-to-date resume and a covering letter addressing the key success criteria for the role.
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