PURPOSE OF THE ROLE As the Application Owner, you will play a crucial role in ensuring our Sales & Service applications effectively align to our business objectives and roadmap.
The Application Owner monitors application stability and business performance metrics, identifies and addresses trends affecting application health and collaborates with stakeholders to optimise the application's value and usability.
This role is responsible for strategic road mapping and involves aligning the application's capabilities with both current and evolving business needs.
Additionally, the Application Owner ensures the creation and maintenance of comprehensive documentation to support effective knowledge sharing, communication and change management for the application.
POSITION ACCOUNTABILITIES Business Performance and Application Health: Analyse business performance data to identify areas for improvement and opportunities for optimisation such as user engagement, transaction throughput, and other usage metrics that impact the bottom line.
Track key performance indicators (KPIs) and provide insights into application performance and business objectives.
Roadmap Development and Management: Develop and maintain a comprehensive roadmap that aligns with the company's strategic goals and business objectives.
Regularly review and update the roadmap to reflect changing business needs and technological advancements.
Documentation and Communication: Assist in the development and maintenance of comprehensive documentation for application processes, configurations, and user guides.
Serve as the application subject matter expert (SME) to support core teams in technology with other business areas, addressing their needs and providing guidance.
Risk and Compliance Governance Review the Risk and Compliance Controls within S&S Champion and embed a culture of risk mitigation across S&S Identify and report potential risks or inadequate controls related to compliance or operational risks What experience you'll bring; Bachelor's degree in computer science, Information Technology, or a related field.
Experience in the Financial Services Industry is highly desirable Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with roadmap development and management tools is preferred.
Strong interpersonal skills with demonstrated experience in building and maintaining internal relationships The benefits of working at A&G; Location: Toowong - Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we've got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer!
If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business.
Auto & General is not responsible for any fees related to unsolicited resumes.