Add expected salary to your profile for insightsPermanent Full Time-36.25 hours per week$108,149.26 to $114,748.58 Annually + up to 12% superA special placeAt Redland City Council, you can help improve lives while shaping your career in a truly special place.
Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.Here, every role matters.
Together, we're focused on serving our community.
Join us so together we can improve the Redlands for today and tomorrow.Your opportunityJoin Redland City Council in a pivotal leadership role where you will shape the future of corporate applications.
Key responsibilities include:Leadership and Team Management: Lead and manage the Application Management Team to deliver efficient service and build strong customer relationships.
Drive a culture of excellence to exceed customer service expectations.Strategic Implementation and System Improvement: Oversee the implementation or acquisition of new and upgraded corporate applications.
Manage the administration, support, and continuous improvement of current systems in consultation with diverse stakeholders.
Build and maintain productive relationships with system vendors.Operational Guidelines and System Integrity: Develop, implement, and maintain operating guidelines and procedures.
Ensure the consistency, stability, and security of corporate applications.Consultancy and Strategic Advice: Provide specialist technical advice and strategic IT consultancy services to internal and external clients.
Deliver timely and professional support that fully satisfies customer service expectations.Project Coordination and Collaboration: Coordinate, participate in, and contribute to project teams focused on systems and technology development.
Align projects with corporate goals and deliver specified outcomes.This role offers an exciting opportunity to make a lasting impact by leveraging your expertise, strategic vision, and leadership to enhance the Council's technological capabilities.What you'll bringFirst and foremost, you'll need to live and breathe our values, as they are fundamental to the way we go about our work and the relationships we build.
We would love to hear from you or someone you know who has:Strong Leadership in Software and Platform Support: Substantial experience in leading teams to support and enhance software in SaaS, cloud, web-based, client-server, and other major platform environments.Demonstrated Technical and User Support Expertise: Proven ability to lead a team providing high-level technical and user support for corporate information systems in medium to large organisations.
Experience with council systems is a bonus, particularly TechnologyOne CI or CIA modules such as Property and Rating and Customer Requests.
Familiarity with Redland City Council's Digital Transformation Program and the adoption of TechnologyOne's integrated OneCouncil solution is highly desirable.Advanced Analytical and Problem-Solving Skills: Demonstrated advanced analytical, research, and problem-solving skills.
Expertise in leveraging IT information resources to deliver effective solutions.More reasons to love working with us:Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!Ex-gratia day offered during the Christmas/New Year break.Access to professional and leadership development programs and education/study assistance.Mentoring and coaching opportunities to increase your industry knowledge and business acumen.Diverse secondment opportunities for career development.Reward and recognition programs.Wellbeing programs and social club.Access to discounts with over 400 leading retailers.Access to RedFlex – our flexible work program offering flexibility in how, when and where you work.Visit our careers page to learn more and read the stories of our incredible people.Ready to join usApplications will only be accepted through Council's Web Recruitment system or through OURspace for current Council employees.
Hard copy and e-mailed applications will not be accepted.To be considered, applicants must submit a:Cover letter (one page); andCurrent resume that demonstrates how you meet the requirements of this role.
Please read the Position Description and resume-based application instructions before applying for this role.RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.Specific information on the position (200637) can be obtained by contacting Brendan Brown on .
Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 02/02/2025.At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people.
We're focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.Applications will not be accepted from a third party.#J-18808-Ljbffr