Ao3 Business Support Officer

Our valued State Government partner is looking for an AO3 Business Support Officer to join their team in Townsville.Reporting to the Business Manager, your responsibilities will include: Provide efficient and high standards of customer service to customers.Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.Effectively undertake general administration functions as required.To be successful in this role, you will have: Previous administration experience.Attention to detail and accuracy.Ability to work independently.Intermediate Excel skills.Basic accounts knowledge would be an advantage.Ability to work in a fast-paced environment and against KPI's.High level customer service skills.In return, this role offers $46.27 + Super, an initial 8-week assignment with a possibility of an extension and an opportunity to work with a collaborative team.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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