This pay rate is inclusive of mandatory 25% casual loading
Position: Administration Officer
Branch: Community Justice Services
Department: Department of Justice and Attorney General
Unit: Victim Assist Queensland
Location: West End, South Brisbane
Classification: AO2
Hourly Rate: $37.06 p/h + Super
Anticipated Hours: 36.25 hours per week
Start Date: ASAP
Employment type: Contract - 3 months
About the Department of Justice and Attorney-General: The Department of Justice and Attorney-General (DJAG) envisions delivering 'Justice for all' through safe, fair, and responsible communities. With a commitment to human rights and community service, DJAG employs 3800 dedicated staff who uphold integrity, respect, and collaboration, fostering a diverse and inclusive workplace.
About Victim Assist Queensland: Victim Assist Queensland supports victims of violent crime, including domestic and family violence, under the Victims of Crime Assistance Act 2009. Services provided include financial assistance, coordination of victim services, and managing complaints related to victims' rights.
About the Role: The Administration Officer works within a collaborative team to provide essential administrative support to Victim Assist operations. Key responsibilities include processing financial assistance applications, maintaining accurate records, managing correspondence, and liaising with stakeholders to ensure the efficient delivery of Victim Assist services.
Key Responsibilities: Implement Victim Assist policies and processes to deliver high-quality services to clients and stakeholders. Maintain accurate records and manage applications in accordance with departmental procedures. Liaise with clients and their representatives regarding applications for assistance. Manage confidential information and correspondence with strict adherence to unit policies. Utilize departmental systems and technologies to process applications and maintain database accuracy. Foster positive relationships with internal and external stakeholders for effective service delivery. Contribute to team performance through collaboration, innovation, and proactive support. Provide general administrative support to enhance office operations. Skills and Attributes: Effective communication skills to interact with diverse stakeholders. Commitment to organizational goals and strategic direction. Ability to manage tasks independently and within priorities. Strong interpersonal skills and ability to build productive relationships. Demonstrated integrity, professionalism, and personal drive. Familiarity or willingness to learn about the Victims of Crime Assistance Act 2009. Career Development: Victim Assist offers career growth opportunities and supports staff development through training initiatives, fostering technical expertise and leadership capabilities.
Mandatory Requirements: There are no mandatory qualifications for this role.
Additional Information: The role may involve exposure to sensitive content. A criminal history check will be conducted for selected applicants. Interested? Make sure to apply and don't miss out on being part of a great team!