ANTLER Store Manager - Homebush DFO Antler is the British Travel Brand. Since 1914 we have been building an extraordinary legacy of travel expertise — designing and manufacturing quality luggage 'for those who travel often'. The brand is going through an exciting phase of growth and expansion and will be launching our first Australian store. We are seeking an inspirational and innovative Store Manager to lead our inaugural Australian store. This is a unique opportunity to be a part of a prestigious brand's growth and to make a significant impact in a new market. The successful candidate will be responsible for driving store performance, delivering exceptional customer service, and ensuring that our brand values are upheld at every touchpoint. Key Responsibilities: · Lead and motivate the store team to achieve sales targets and deliver outstanding customer service. · Develop and implement innovative sales strategies to drive store performance. · Maintain high standards of visual merchandising and store presentation. · Foster a positive and inclusive team environment, providing coaching and development opportunities for staff. · Manage inventory, including stock replenishment and loss prevention. · Analyse sales reports and customer feedback to identify areas for improvement and growth. · Ensure compliance with company policies and procedures. We are looking for a retail leader with proven experience as a Store Manager or in a similar leadership role within the retail industry. If you consider yourself an innovator with exceptional leadership and team management skills, then please read on. You will be: People Leader- Effectively guides and motivates others through coaching and mentoring, training and building a bench of future leaders. Strategically delegates tasks to team members to build capabilities and maximize productivity. Customer Obsessed/Hospitality Driven- Seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Professional- Punctual & reliable. Proven ability to handle customer inquiries, complaints, and requests with professionalism and empathy. Brand Advocate/Category Expert- Exhibits strong product knowledge and the ability to provide accurate and helpful information to customers. Adaptable & Entrepreneurial – Pro-active, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creatively problem solve. Collaborator- Actively seeks and provides feedback, thrives on building relationships and working with teams. Detail Oriented- Operates with high efficiency and effectiveness, consistently produces polished and quality work. What We Offer: · A competitive salary and performance-based incentives. · Opportunities for career growth and development within a prestigious and expanding brand. · The chance to be a part of a historic company making its mark in a new market. · A dynamic and supportive work environment. If you are a visionary leader with a passion for retail and a dedication to excellence, we would love to hear from you. Antler is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
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