About Us: At The Lost Dogs' Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond caring for animals, we are dedicated to providing diverse animal welfare and community programs, all aimed at giving animals the best chance of a happy and healthy life. Our mission is upheld by passionate individuals who embody a profound affinity for animals, community, and advocacy.
About the role: We are looking for an Animal Attendant Team Leader to join our vibrant team in a full-time role, working across our North Melbourne and Cranbourne shelters. In this role, you will lead, coach, and train our dedicated animal attendants, ensuring the highest standards of care. This position requires regular travel between the two sites, making it an excellent opportunity for someone with experience in animal husbandry and welfare to bring their leadership skills to a varied and hands-on operational role.
Reporting to the Shelter Operations Manager, the Animal Attendant Team Leader will uphold the highest standards of animal welfare by ensuring all shelter activities are conducted in alignment with established policies and procedures. Team Leaders will support and guide Animal Attendants in their daily care of the animals, fostering a positive and compassionate environment.
Key responsibilities include: Plan, monitor and supervise the daily activities of the teamProvide feedback, coaching and training to the animal attendantsAssisting with rostering and submitting fortnight timesheetsGeneral husbandry of animals, identifying & reporting animals that are ill or have behavioural problems to the veterinary teamEnsure animal development outcomes are achievedLiaising with the public and council officers – assisting with enquiries and finding lost animalsProvide guidance and assistance to volunteers and work experience studentsAbout you: We are looking for someone who possesses strong leadership skills, someone who is excited about process improvement and developing others. You will thrive off working in a fast-paced environment and be willing to be work in a very hands-on leadership role.
To be successful in this role, you will also have:
Certificate II (or higher) in Animal Studies or equivalent experience (essential)Proven knowledge of safe animal handling, feeding plans, and administering prescribed animal medicationsExperience in a supervisory or leadership role (essential)Ability to remain composed under pressure, maintaining focus and energy in challenging situations.Advanced understanding of relevant legislation, regulations, and codes relating to shelters (desirable)Strong communication and customer service skillsProblem-solving ability, with a practical approach to identifying solutionsFlexibility to work on a rotating roster, including weekends and public holidaysValid driver's licence (essential)About our culture: At The Lost Dogs' Home, we cultivate an inclusive work environment that celebrates diversity. Our team enjoys a vibrant culture that fosters meaningful connections, both professionally and socially. Led by our dedicated social committee, we organise a wide range of engaging activities such as Paint and Sip Nights, Bowling, Trivia, and regular after-work gatherings. These events create opportunities for our team to relax, bond, and forge lasting friendships. We take pride in our diverse team where every individual is encouraged to be their authentic self, regardless of their role within the organisation.
What we can offer: A purposeful animal welfare careerFantastic career development and opportunitiesDiscounts at our general practice clinic, Frank Samways Veterinary ClinicAccess to our Employee Assistance ProgramAccess to the Foster Care ProgramA unique and friendly working environment (surrounded by animals!)Rewarding work with animals in need of a forever homeIf you have the skills, experience and enthusiasm to be successful in this role, please click on the "Apply" button, ensuring you have attached your cover letter and current resume in Word or PDF format. If you have any further questions or queries regarding the role, please email ******.
Please note that applications will be reviewed as they are received, so we encourage you to apply early as the role may close if a suitable candidate is found. Don't miss out—apply today!
The successful applicant will be required to satisfactorily complete background screening checks. The Lost Dogs' Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.
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