Applications Management Officer Housing Connect | Launceston
Closing date: 18/12/2024
Permanent, full-time position based in Launceston
About us:
Anglicare Tasmania is a non-profit organisation providing a wide range of community services to the people of Tasmania. We are part of the national Anglicare Australia network of organisations. Anglicare advocates for social justice and aids people in times of need. We provide programs relating to ageing and disability, health, housing, families, drug and alcohol treatment and support and more.
About the Role:
The Applications Management Officer performs essential administrative functions at Housing Connect Front Doors. The Applications Management Officer holds knowledge and expertise of Housing Connect services and housing products including social housing and supported accommodation, Private Rental Assistance and private rental head-leased programs (Rapid Rehousing and Private Rental Incentives). The Applications Management Officer manages enquiries and work flows from the Housing Connect Portal and Front Door. They provide information and assistance to people enquiring about their current or future housing-related applications and provide support and information to people completing their applications via the Housing Connect Portal.
The successful applicant will possess demonstrable competency, knowledge, understanding and/or skills in the following areas:
Well-developed administrative and organisational skills and exemplary attention to detail with demonstrated experience in record keeping and management, IT systems and software, web-based applications, report writing, time-management and prioritising tasks. Demonstrated high-level written and verbal communication skills. Knowledge of housing information, community resources, service providers and referral points. Demonstrated experience in dealing with a variety of stakeholders including government, private businesses, human services, and people seeking services. Demonstrated ability to adopt a solution-focused approach to work tasks. Understanding of Tasmania's current housing market and the difficulties facing people on a low-income trying to secure housing. Experience in working collaboratively within a multidisciplinary team. A commitment to working collaboratively with Housing Connect partners to negotiate a consistent approach across all areas of operations. Qualifications relevant to the position or extensive experience and/or lesser qualifications deemed equivalent. What we offer you:
An attractive salary of $76,866 to $80,146 Not-for-profit salary packaging available that can increase your take home pay A 7% Graduate Loading payable where you hold a degree in a relevant discipline; Professional development opportunities; A friendly and supportive work environment. The successful applicant will be required to:
Provide a current Tasmanian Working with Vulnerable People Registration (employment/volunteer category) including NDIS Worker Screening Check. Present an unsupervised contact with children or vulnerable people type National Police Check (no older than 12 months). Provide an International Police Check if you have resided for 12 months or more outside of Australia after the age of 16. Provide a satisfactory Anglicare assessed medical. Provide a current provisional or full Australian Driver Licence. On commencement, the successful applicant will be required to undertake our structured Safeguarding Children Training program.
APPLICATIONS CLOSE: WEDNESDAY, 18 th of December 2024, at 6.00pm.
If you are interested in joining our team, please click on the 'APPLY' link below to commence your application. You will be required to submit an up-to-date resume and cover letter which outlines your relevant skills for the role and addresses the demonstrated competencies.
For more information about our process, check out:
PLEASE NOTE: Other vacancies that may arise in the near future may also be filled from this selection process.
About Anglicare Tasmania
Anglicare Tasmania is committed to the safeguarding of children and vulnerable people. All applicants applying for positions with Anglicare Tasmania must undergo screening processes prior to a successful appointment.
Anglicare Tasmania is an Equal Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islanders (ATSI), Culturally and Linguistically Diverse (CALD) backgrounds and LGBTIQ+ communities.
Anglicare Tasmania is committed to providing an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.
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