Retail Assistants (Retail & Consumer Products)
Full time
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Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us. With over 40 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients. As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor!
About the Role: As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish.
Your responsibilities will include: Building rapport with patients and providing top-notch customer service. Assisting with bookings, consultations, and front desk operations. Conducting initial hearing checks and supporting Hearing Care Professionals. Ensuring compliance with store administration guidelines. Managing sales stock levels and post-sales services. Overseeing clinic operations to ensure smooth functioning. We're searching for someone with: Previous sales and clienteling experience, with a track record of meeting targets. A customer-centric approach and the ability to build strong client relationships. Excellent communication skills and attention to detail. A proactive attitude and willingness to support team members. To thrive in this role, you'll need to: Demonstrate proven administration skills with a focus on compliance. Be enthusiastic, approachable, and dedicated to delivering exceptional customer service. Possess strong organizational and multitasking abilities. Have a drive to exceed KPIs and targets. If you're ready to make a difference in people's lives and be part of a dynamic team, apply now to join
Your application will include the following questions:
Title Preferred Name Do you require adjustments during the recruitment process? Preferred Employment Type Gender Where you referred to this role by an Employee of Amplifon / Bay / Attune? Please enter your annual salary expectations: Do you identify yourself as Australian Aboriginal or Torres Strait Islander origin? Notice period Mobile Phone Number Address line 1 Address line 2 City State Postcode Country Right to Work (Visa Status) What is your Visa and please list your work restrictions (If any) Previous employee Name of person who referred you to the role What motivated you to seek a new opportunity, and why did you leave your last position? What specific skills and experiences do you possess that make you the ideal candidate for this role? Tell us about your previous experience in customer service. What were your main responsibilities? What motivated you to apply to this role? Do you have any pre-existing medical conditions that might affect your ability to perform the duties of this role? Do you agree to complete a pre employment checks, including references, working rights and police check? Do you have a valid driver's license? Please confirm your salary expectations (annual base: example 50000 or hourly: 25) Retail & Consumer Products 1,001-5,000 employees
Amplifon is a global leader in the hearing care retail market. We work to improve the lives of millions of people, helping them rediscover all the emotions of sound.
Amplifon's 19,400 people worldwide strive every day to understand the unique needs of every customer, delivering exclusive, innovative and highly personalised products and services that help improve lives, relationships and communities.
With one of the most extensive networks of clinics in Australia, Amplifon is dedicated to providing accessible care.
The range of service options and career opportunities expanded when we welcomed new partners, Bay Audio and Attune Hearing in late 2022.
Amplifon is a global leader in the hearing care retail market. We work to improve the lives of millions of people, helping them rediscover all the emotions of sound.
Amplifon's 19,400 people worldwide strive every day to understand the unique needs of every customer, delivering exclusive, innovative and highly personalised products and services that help improve lives, relationships and communities.
With one of the most extensive networks of clinics in Australia, Amplifon is dedicated to providing accessible care.
The range of service options and career opportunities expanded when we welcomed new partners, Bay Audio and Attune Hearing in late 2022.
Perks and benefits Flexible working arrangements Birthday leave Fun activities in the office Community impact Learning and Development Opportunities for international assignments
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