Job Description - Executive Assistant (24022567)
Executive Assistant - 24022567
Description
You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
This position supports the Vice President & General Manager, Product, Loyalty, Partnerships & Analytics A/NZ for ICS (International Card Services) and the Vice President, Loyalty & Partnerships ANZ, as part of a diverse product, analytics and partnerships team of over 50 colleagues located in Australia. The role provides day-to-day support in managing schedules, meetings and events as well as coordinating communications and colleague activities, partnering closely with the leadership team.
Key Accountabilities: Calendar management – effective diary management including managing and prioritising multiple requests, and scheduling and managing agendas for recurring meetings Expense management - ensure timely preparation of leader expense reports, and reviewing of direct report expense submissions in accordance with T&E policy Travel management - manage international and domestic travel arrangements including air, hotel, transfers and agendas Coordination of large meetings and events across multiple locations and with both in-person and virtual options, including liaising with relevant on-site tech support teams Headcount Tracking / Reporting – preparation of monthly headcount updates for leadership team and Country Manager's office Document / Contract management – ad hoc support for document / contract management to ensure all key stakeholders have copies and timely execution of contracts Management of inventory / merchandise for internal and external meetings and events Communications – coordination of comms plan including Townhalls, Leadership meetings and colleague communications across the team. Colleague Engagement – play a key role in supporting the Culture and Engagement plan for the team, in collaboration with the broader ICS team and leveraging CXT initiatives Stakeholder Management - effective stakeholder management across a large and diverse team, and coordination across the enterprise Project Management – take on additional project work as required to support business priorities. Role Requirements: Excellent organisation skills with a strong focus on attention to detail Ability to multi-task, prioritise, and follow up to close out actions in a timely fashion Strong work ethic and relationship-building / collaboration skills Effective communication style (written and verbal) Ability to maintain a high level of confidentiality and handle highly sensitive information Team player who is flexible and maintains a positive attitude during changing work priorities A strong sense of humour and can do attitude Demonstrated leadership behaviours Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Minimum Qualifications We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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