Cloud Support Engineer - Sagemaker, Vision & other, Support Engineering
ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business.
As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.
As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Would you like to use the latest cloud computing technologies?
Do you have an interest in helping customers understand application architectures and integration approaches?
Are you familiar with best practices for applications, servers, and networks?
Do you want to be part of a customer-facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you :
Learn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon Web Services teams to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.MINIMUM REQUIREMENTS Good depth of understanding in Machine Learning concepts, such as common ML algorithms and their uses and data preparation techniques.Good depth of understanding in Hadoop Administration, support, and troubleshooting (Any two applications: Apache Spark, Apache Hive, Presto, Map-Reduce, Zookeeper, HBASE, HDFS, and Pig).Good understanding of Linux and Networking concepts and Intermediate programming/scripting skills.
Ideally in Java or Python, but will consider experience in other Object Oriented and Functional languages.Intermediate to advanced expertise in Machine Learning experience: supervised learning (regression), supervised learning (classification).Experience with data preparation techniques for training.Experience with training models, hyperparameter tuning, hosting, and deployment of models.Good Understanding of common ML algorithms such as Linear Learner, Decision Trees, Kmeans, etc.Experience with one or more ML Frameworks such as Tensorflow, Pytorch, etc.#J-18808-Ljbffr