TECHNICAL MANAGER – PERSONAL INJURY – MELBOURNE, VIC At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We offer an inclusive workplace where everyone feels like they belong, promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, and feel proud to be part of an organisation doing meaningful work while supporting sustainability, mental health, and well-being.
About the role Providing technical and legal knowledge as well as strategic advice to claims staff and customers of Allianz. Supporting in the growth and development of our claims staff, helping with their technical queries and case management challenges. Being accountable for all procedures and outcomes that require Technical Manager endorsement and oversight. Actively contributing to team goals, assisting other team members, and fostering a positive working environment. Demonstrating leadership within the team and setting a positive example through behaviour modelling. Identifying and implementing opportunities to improve operational controls and processes. About you Previous case management experience in Workers' Compensation or a Personal Injury scheme. Significant experience in managing technical claims/situations and ability to discuss complex matters with internal and external stakeholders. Comprehensive knowledge of Victorian Workers' Compensation legislation and regulations. Excellent written and verbal communication skills. Technical proficiency with systems, software, databases, reporting, and communication tools including ACCtion & Novus. Ability to provide ad hoc coaching and support to the team. Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes. Flexible Work-Life Balance: Enjoy flexible and remote work options with support for your work/life balance. Career Development: Access mentoring, development, and global mobility opportunities for growth and success. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives. We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are valued for the perspectives and talents they bring to work.
Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
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