We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.
Like any good mission, this one starts with our people.
Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.
Airline Travel Partnerships & Holidays ManagerHello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
What you'll be doing: The Third Party Manager will be responsible for developing and executing the strategy for the third-party Ancillary Product Roadmap across various VA channels. The primary goal of this role, in collaboration with key stakeholders such as VFF and key suppliers/partners, is to achieve ancillary revenue per passenger targets. This will be accomplished by driving significant incremental growth in key areas, including hotels, car hire, and holiday packages, as well as optimizing business-as-usual products like insurance.
You'll be great in this role if you: Have 5+ years experience in a product management role in a service industry, travel or financial services fieldCan show demonstrated results in highly commercial environments including revenue and/or P&L accountability along with experience in building and measuring v business casesHave 2+ years experience in leading and developing Product Management Teams (digital or product)Come with 2+ years experience in Supplier and Contract ManagementHave a natural ability to collaborate and effectively influence stakeholders in complex organisationsEnjoy a "data-first" approach to problem solving and prioritisationAre confident with and enjoy analysing data (BI, adobe analytics, excel), converting to insights and actionsCan communicate complex thoughts and ideas clearly including data-driven recommendations. Strong presentation skillsHave knowledge of the global Airline industry ancillary third party product market e.g. hotels, car hire, packagesUnderstand e-commerce and digital product management processes and practicesAre Degree qualification in Business or related disciplineHave experience in working with a white label websites (desirable)Understand agile tools and Project management software e.g. JIRA (desirable)Have knowledge of GDS's and NDC (desirable)What you'll get from us: We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)Flexible working arrangements (including work hours and work from home)Discounts on travel insurance, car hire, accommodation and experiences worldwideHospitality, retail, technology, beauty services and wellness discountsWellness support, including the Converge digital wellbeing platformA comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financialDress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of youEquality rules: We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply? We're ready to hear from you. Apply now.
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