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About the organisationCentacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation dedicated to providing services to the entire community, irrespective of religion, circumstance, ethnicity, economic situation, age, gender, or ability. With a workforce of over 3,000 employees and volunteers, Centacare operates in more than 200 locations, supporting tens of thousands of people each year across various Directorates.About the roleAs an Aged Care Service Leader, you will work collaboratively to deliver person-centred care, ensuring clients have the support they need to maximize choice and control. You will lead a team, providing supervision, coaching, and setting clear expectations for best practice. Your role will contribute to a positive workplace culture, brand awareness, and a commercial focus in an adaptive and changing environment. The permanent fulltime role will be based in Darra and will have a focus on the case management of Home Care Packages.Duties Lead, set outcomes, provide advice, and provide regular direct supervision and performance feedback to support workers and other direct reports to embed person-centred practice to deliver safe supports that enable clients to work towards their individual goalsSupporting clients and their families, where appropriate; to plan, coordinate and facilitate regular team meetings and required client-specific training. With an emphasis on person-centred goals and outcomes, reflective practice and managing riskEnsuring client's personal care, support and health needs are met and provided within the applicable standards for the relevant service streamBuilding and maintaining strong relationships with key internal and external stakeholders and services offered by the program are promoted positively to the clients, their families, and the communityManage the running of the services which may include managing service budgets, program development and compliance, report and record keeping and vacancy managementSkills & ExperiencePrevious Experience in Aged Care Case Management highly desirableDiploma in Community Services/Disability or equivalentMust hold a current police checkMust hold a NDIS workers screening card and working with children check (commonly known as Yellow Card)Must hold a Children check card (commonly known as Blue Card)Leadership experience in a human services organisationKnowledge of funding standards, guidelines, and legislationStrong communication, leadership, and problem-solving skillsStrong written and computer skills for the creation of plans, programs, reports, and correspondenceHigh level communication, influencing, liaison and negotiation skillsEstablished problem solving and conflict management skillsMust hold a QLD Full Driver's Licence.Why work for us?Salary SacrificeOpportunities for professional development and career advancementSupportive and inclusive work environment dedicated to making a positive impact in the communityComprehensive training provided on all aspects of the role, including transition to the Alayacare Client Management system.If you are a motivated and experienced professional looking to make a difference in the lives of others, we encourage you to apply for this exciting opportunity with Centacare Community Services. Join us in our mission to empower individuals and families to thrive. Apply now with your resume and cover letter outlining your suitability for the role.
How to applyIf you are ready to make a difference and contribute to our mission, and meet the qualifications outlined, we invite you to apply for this role.Click APPLY and submit a cover letter that clearly addresses the above-listed skills, experience and essential criteria, as well as a copy of your current résumé. For any questions, please email Kylee Sheehy at: Please note shortlisting and interviews will commence as applications are received.#J-18808-Ljbffr