Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community. Our friendly, compassionate and experienced team makes this possible. The Role: Coordinators are office based staff who perform an integral role in ensuring services are delivered to customer. This role is a permanent full-time position, 5 days a week position. The coordinator is responsible for coordinating the delivery of services using a team of Community Support Professionals. The role involves liaising with package or case managers and customers to ensure services are provided in accordance with the customers assessed needs and support professional's availability. The overall responsibility is to provide quality operational services, while maintaining efficiency and cost effectiveness and meeting compliance and procedural requirements. Duties and responsibilities may include: Developing and managing customer service schedules, including service planning, confirmation and short notice placements and cancellations Preparing and transmitting schedules for customer services to Community Support Professionals Arranging replacement staff to cover planned or unplanned absences and shift changes Providing coaching, supervision, support and direction to Community Support Professionals to ensure quality service is provided to people they support Monitoring the implementation of individualised plans for customers Verifying allocation of Community Support Professionals against customer service schedules to ensure timesheet data is processed in a timely manner Maintaining and updating data in company information systems Meeting the specified standards for the delivery of quality in-home care and support services About you: Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills Ability to work as part of a team What you will need: Minimum Certificate IV in Individual Support/Aged Care Current CPR / First Aid Certificate Current and satisfactory Criminal Record Check Current and satisfactory NDIS Worker Screening Clearance & Working with Children Blue Card Current Australian Driver's Licence Reliable, registered and insured vehicle (comprehensive insurance is preferred) Smartphone with internet access Next steps: If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on "Apply". Allows you to pre-fill the application using your SEEK profile information and resumé Privacy Acknowledgment This information will be used solely for the purposes of your application for employment with Just Better Care. We will never share your personal information with any person or organisation unless we have your written permission to do so, or are required to by law or subpoena. Yes I agree to the privacy statement * Personal Details * Required field Title * First name * Last name * E-mail * Phone * Digits only or add + for international numbers Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.)Questions Do you have Proof of Current Working Rights in Australia? * Yes, permanently with no restrictions. Temporarily with no restrictions. Temporarily with restrictions. Do you have a current drivers licence and a reliable, registered and insured vehicle? * Yes, I have a licence and my own car. Yes, I have a licence and can regularly access a car. Yes, I have a licence, but no access to a car. No, I do not have a licence. Do you have a current Criminal Record Check? * Yes No, I do not currently have this, but I am willing to obtain No, I do not have a current federal police check Do you have NDIS Worker screening clearance? * Yes, I have a current NDIS Worker screening clearance. No, I do not currently have a current NDIS Worker screening clearance, but I am willing to obtain. No, I do not currently have a NDIS Worker screening clearance and cannot obtain. Do you have a Working with Children Clearance? * Yes, I have a Working with Children Check No, I do not have a Working With Children Check but I am willing to obtain No, i would prefer not to work with children Do you have a current First Aid Certificate? * Yes, I have a current first aid certificate No, I do not currently have a first aid certificate, but I am willing to obtain No, I do not have a first aid certificate Do you hold a current CPR Certificate?* * Yes, I hold a current CPR Certificate No, I do not hold a current CPR Certificate Do you have previous experience in Community Care, Aged Care or Disability Support? (Please select all that apply) * Aged Care Disability Support Community Care None Do you hold a current qualification in Aged Care, Disability, Community Care or Nursing? * Certificate III Certificate IV Nursing Degree I have a qualification that is not listed Do you have a smart phone with internet access? * Yes No If yes, please specify which type? * Do you speak any other languages than English? * Yes No If yes, please specify which? Are you COVID Vaccinated? Have you received 1 or 2 doses of the vaccine? Can you provide required evidence as per the PHO * Can you tell me a bit about yourself and your expectations of this role. * What attracted you to this role? * Why should we hire you? What qualities can you bring to the role and Just Better Care? * Please advise of your earliest available start date * Your IP address (15.158.10.144) has been logged. 140 Hits. What We OfferWork the hours that suit you, so you can easily juggle life's other commitments.Work close to homeWork local, and assist people in and around your own community.TrainingGrow your knowledge and skills with our training programs and online Learning Management System.Employee Assistance ProgramIf you ever need additional counselling or support, we're always here to help.Weekly PayStay on top of your cash flow and your everyday expenses with weekly pay.Recognition ProgramsWe have local and national program in place to reward and recognise our team members. #J-18808-Ljbffr
