Aftermarket Service Manager

Details of the offer

Production, Planning & Scheduling (Manufacturing, Transport & Logistics)
Full time
With our Global headquarters in Wadgassen (Germany), several locations worldwide, Perth and Port Hedland, over 80 years of experience in the planning, design, manufacture, supply and maintenance of materials handling systems, KOCH Solutions offers customized solutions as a full-service provider, optimally tailored to the requirements of our customers.Since September 2023, KOCH Solutions unites various strong brands of our industry under one global umbrella. With the acquisition of a mix of intellectual property and order backlog of legacy FLSmidth, Sandvik and thyssenkrupp Mining Technologies portfolios, such as stackers, reclaimers, ship loaders, car dumpers, train loading stations and conveyors, we are the partner of choice to our customers with our unique selling offering, bringing together the best of more than 200 years of collective knowledge in the Mining and Bulk Materials Handling business. We are looking for a Manager Order Desk Aftermarket to join our expanding team! About The Role Develop, implement, and execute effective sales plans that are aligned to strategic objectives;Sell Koch OEM, and agency line spares and supplies products in order to achieve and exceed established sale and gross profitability targets;Management of brands that are not currently exclusively managed through a dedicated resource;Generate leads to strengthen market share and secure sales;Conduct market research to stay informed on industry trends and economic patterns/factors that will impact on the sale of spares and supplies;Stay informed of factors impacting client fulfillment and job performance after sales process is complete;Use CRM to support the sales process and targets, ensuring effective data entry, sales pipeline management and reporting;Identify opportunities for cross/up selling of other Koch equipment and/or services and work with other Koch sales and technical personnel to secure/close;Assist in defining sales growth strategies, and execute, mentoring and guiding junior sales professionals in order to achieve division, team and individual targets;Report to Head of Services in the development of strategy and plans for the growth of Aftermarket sales.About You High level communication and interpersonal skills – ability to adapt approach to suit different client stakeholders;Demonstrated ability to pro-actively source, secure and close valuable opportunities for sales of mechanical spare parts and supplies;Demonstrated and measurable success in the sales and/or business development of aftermarket parts and agency lines;Demonstrated 'hands-on' approach and working style;Excellent communication and presentation abilities;Broad commercial and financial acumen;Skilled negotiator;Previous experience in a senior sales management role, preferably concerned with the sales and/or marketing of spares/supplies within a similar OEM and/or industry; #J-18808-Ljbffr


Nominal Salary: To be agreed

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